AXA UK Car and Home Reviews

why would you leave a customer with no heating and hot water for 3 days then over the weekend. Very poor service. Never again. Update - day 11 no heating. And hot water no call back no update.

Very good renewal price and very friendly and helpful staff

Too lazy to reapply when I got a new car so changed the registration on the insurance and accepted the cost’s begrudgingly

A outstanding service from the whole team are brilliant in every possible way they can be thank you very much for your kind help and hard work you all do I am highly recommend this insurance company to anyone friends and family thank you so much kind regards Terry. ❤️🔝👍

Prompt action when the automated policy system would not operate your operator resolved my problem to my satisfaction

Never had any problems with AXA. All the quotes I've had over the years cannot be beaten. Comparison sites cannot compete with AXA's quotes. I don't bother looking anywhere else now!! Very easy website to navigate, so easy to ammend policies....and free 😀 10/10

I did have a problem, (which was a problem of my making) and it was dealt with superbly 👌

Not very good with internet but was ok

very easy transaction, great price.

The quote was good. The online sign up was easy

all ok very easy

The person I spoke to was very nice and helpful and made sure I understood everything

Easy access on line to enable cover for new vehicle with no call centre charge for doing so

I have car insurance with AXA and tried to add another car and home insurance to our policy. The quote (only possible online) was declined with no explanation, and no 'rea'l person could give a reason. AXA missed out on two additional policies, I was left finding cover elsewhere which left a recently purchased second car waiting on the yard a week after purchase. Very disappointing.