8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
I managed to work through the web site & sort out the required car insurance. A little issue downloading the documents, but sorted by efficient reply. All looks good and comfort in being served by a QUALITY insurer.
A fairly straightforward site to use with few complications.
Very kind staff understanding
Really easy to use site, made changing my car after renewal super easy. Nice to not be forced away by raising renewal prices instead it went down, as it should with one more years no claims.
The best quote from a well-known insurance company, and a straightforward service through to finalising car insurance.
Easy access to system and easy to use to complete my request.
Straightforward and easy to understand
So easy to complete all my details. A very swift response, thoroughly recommended.
Easy to navigate app plus phone number.
Very good deal. Did online user friendly.
Online deal but no app
I wanted good car insurance which offered a great cover at a good price. This is exactly what I got along with breakdown cover in with my quote
The site was easy to use and got a great quote which I took, because I am not very good with technology had a few problems when checking out but got there in the end
Very easy website to navigate.
Easy web site to use no problems
Change to policy took seconds
great service
User Friendly Site
Good service, best price.
I have insured my car with Axa for many years, I have always been very satisfied with their very quick and easy to use service, thank you very much
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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