Easy via compare the market website
Easy via compare the market website

8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
Easy via compare the market website
The lady was nice and very helpful
Ease of getting an acceptable quote
Very easy and straightforward process
Really easy to apply for insurance and clear what was being offered
User friendly designed to help the custom. A smooth process and great Web based user interface. So far I'm very pleased.
Very simple process. Good value for high quality insurance cover. Great!
Very helpful and friendly, online and off. Ext happy with the price and so easy to change certain content on policy. Definitely recommend
Received quotation via Go Compare comparison website. Axa gave a good quote and from past experience with Axa are very reasonable to deal with. They have people that answer the phone for queries etc as opposed to a chat website which some insurers have resorted to and which I have never found satisfactory.
The price and the web site is easy to follow and they offer everything I needed
Simple online process, easy flow from comparison site. Little duplication of data entry. Clear instructions
Easy to use website, easy to understand policy, seems to be good value.
Simple website to negotiate
Simple to use and a good price.
easy to understand using plain language and graphics
Very simple and straightforward forward to change my car policy details on line
Good friendly staff who gave me all the advice l required and as a result I took out a car insurance policy.
easy to do and good prices
Service was good when I got to point of contact but as usual it takes a long time to get there
Comprehensive online information covers all aspects of customer needs and makes the process straightforward.
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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