AUTODOC - Great Britain

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Ok..........

Very easy to use and delivery was quick

Quick delivery great goods

This company lowers the level of order fulfillment year after year. Orders placed on May 2nd have not been shipped to this day and customer service is below critical standards

fast and efficient

Good quality parts at reasonable prices and very quick delivery. Autodoc will now be the first place I look when ever I need vehicle parts.

The delivery was very late in the evening, By then we gone to bed,however he did leave my parts in an inconspicuous place.Not the norm I usually expect.Anyway it was in tact.

as described, well packed.

Well done web site.

Fast delivery As described Pads fitted car perfectly Genuine quality service

So much cheaper than elsewhere and rapid delivery!

Quality and good service and price

Good selection of quality parts at good prices

Poor delivery info before point of purchase, no indication when the parcel will arrive till a few days after you've paid. Also constant notifications from the Autodoc app and frequent emails, very annoying.

Great quality parts, fast shipping to England

Good price on the App, but let down by the five days from order to delivery. If I was in a hurry for the part(s), I would order from Amazon next time.

Excellent service!

Ordered shocks for my BMW that are being sold in pairs - only received 1! Few other items missing also. I was prepared that order would take up to a week to receive but now with missing items reported, might take double that if not longer. Customer support - automated bot, takes some practice to complete the claim, especially if it's more than 1 item. 24-48 hrs for them to pick up on the claim and if successful same long wait time again. Gutted and left without car for long time. Should have gone for local UK company even if have to pay a bit extra. UPDATE! Since AUTODOC insists on me updating the review... I still haven't got the missing parts. That's 21 days after placing my order. Yes, after dozen of emails and requests of various photos, vin numbers and other random questions, they did agree to send out what's missing. And apparently it's in transit with the courier, so, fingers crossed, should receive any day now. Quick tip. When dealing with customer chatbot, ask "speak to agent" and eventually you'll get through to someone to assist you, but be prepared of interrupted connections and dealing with someone else once you get through again. So anyone who has a project car and is not in hurry for parts, prices here are good. If you're in need of urgent repair or, especially, MOTs - avoid.

Good Price. Relatively quick arrival. Parts as required