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HomeBusiness ServicesAshleymadison Reviews

Ashleymadison Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

Last reviewed 2 days ago

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
5
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally find Ashleymadison to be a professional and effective service, particularly praising its strong privacy features and discreet billing practices. Many customers appreciate the platform's ability to deliver on its promises, with several noting the sophisticated matching system and comprehensive search filters. However, there are consistent complaints regarding the user interface, which some describe as confusing or outdated, and the high cost of premium features, which can be seen as excessive. While the customer service is often noted as knowledgeable and responsive, some users experience slower response times. Overall, the service is viewed positively, though there are areas for improvement, particularly in user experience and pricing. The sentiment leans towards a favorable impression, with a solid 3.8 average rating.

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Based on reviews, created with AI

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See what reviewers are saying

Joseph Moore
Joseph MooreFeatured

2 days ago

5 out of 5 stars

Works as Advertised

Found exactly what I was looking for. The matching system is sophisticated and the mobile app works smoothly.

Dorothy Lopez
Dorothy LopezFeatured

2 days ago

2 out of 5 stars

Below Expectations

While the privacy features are solid, I found the user interface confusing and the customer service response time was slower than expected. The platform works but feels outdated compared to competitor... See more

Mark Lee
Mark LeeFeatured

2 days ago

3 out of 5 stars

Expensive but Effective

The service does what it claims to do with excellent privacy protection. My main complaint is the high cost of premium features, but you get what you pay for in terms of quality and discretion.

Kevin Lopez
Kevin LopezFeatured

2 days ago

4 out of 5 stars

Good Privacy Standards

Impressed with the security measures and discrete handling of personal information. The matching algorithm seems effective, though the interface could be more modern.

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Joseph Moore
Joseph Moore
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Works as Advertised

Found exactly what I was looking for. The matching system is sophisticated and the mobile app works smoothly.

Helpful?
Dorothy Lopez
Dorothy Lopez
1 reviews•Experienced
Featured
2 days ago
2 out of 5 stars

Below Expectations

While the privacy features are solid, I found the user interface confusing and the customer service response time was slower than expected. The platform works but feels outdated compared to competitors.

Helpful?
Mark Lee
Mark Lee
1 reviews•Experienced
Featured
2 days ago
3 out of 5 stars

Expensive but Effective

The service does what it claims to do with excellent privacy protection. My main complaint is the high cost of premium features, but you get what you pay for in terms of quality and discretion.

Helpful?
Kevin Lopez
Kevin Lopez
1 reviews•Experienced
Featured
2 days ago
4 out of 5 stars

Good Privacy Standards

Impressed with the security measures and discrete handling of personal information. The matching algorithm seems effective, though the interface could be more modern.

Helpful?
Dorothy Brown
Dorothy Brown
1 reviews•Contributor
2 days ago
4 out of 5 stars

Professional but Pricey

The service quality is high and the discretion level is exactly what I needed. However, the premium features are quite expensive compared to other platforms. Still worth it for the peace of mind regarding privacy.

Helpful?
Anthony Moore
Anthony Moore
1 reviews•Contributor
2 days ago
5 out of 5 stars

Discreet and Professional Service

The platform maintains excellent privacy standards and the user interface is intuitive. Customer support was responsive when I had billing questions. The verification process gives me confidence in the authenticity of profiles.

Helpful?
Patricia Moore
Patricia Moore
1 reviews•Contributor
2 days ago
4 out of 5 stars

Reliable Platform

Been using this service for several months now and it's been consistently reliable. The search filters are comprehensive and help narrow down compatible matches effectively.

Helpful?

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Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Richard Garcia
Richard Garcia
1 reviews•Contributor
2 days ago
5 out of 5 stars

Works Well for Its Purpose

Professional service that delivers on its core promises. The customer support team is knowledgeable and the billing is handled discretely as advertised. The search functionality is comprehensive.

Helpful?
Joseph Jones
Joseph Jones
1 reviews•Contributor
2 days ago
4 out of 5 stars

Good Experience Overall

The service delivered on its promises with a professional approach. Privacy features are robust and I appreciate the discrete billing. Only minor issue was occasional slow loading times during peak hours, but nothing major.

Helpful?
Anthony Anderson
Anthony Anderson
1 reviews•Contributor
2 days ago
3 out of 5 stars

Mixed Results

The platform itself is well-designed and professional, but the user base in my area seems limited. Customer service is helpful when needed. The privacy features work well, though I wish there were more free features available.

Helpful?
Steven Rodriguez
Steven Rodriguez
1 reviews•Contributor
2 days ago
3 out of 5 stars

Decent Service with Room for Improvement

The core functionality works fine and privacy is well-maintained. However, the messaging system could be more intuitive and the mobile app crashes occasionally. Overall acceptable for what it offers.

Helpful?
Joseph Williams
Joseph Williams
1 reviews•New Reviewer
2 days ago
4 out of 5 stars

Solid Business Service

Clean interface, good security measures, and effective communication tools. The verification badges help identify serious users.

Helpful?

Frequently asked questions for Ashleymadison

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About Ashleymadison

Ashley Madison is an online dating platform that markets itself primarily to individuals seeking extramarital relationships and discreet encounters. The service operates as a subscription-based website where users can create profiles, browse other members, and communicate through the platform's messaging system. The company has faced significant privacy and security challenges in the past, including a major data breach in 2015.

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Category

Business Services

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