Review summary

APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.

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Organisation & service was first class…

Organisation & service was first class on both ships (Vega & Polaris).

Excellent Service

I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.

A
Fabulous boat, wonderfull holiday.

Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,

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Showing 831 - 840 of 995 reviews
MW
5 out of 5 stars

The booking process was made very…

The booking process was made very simple. Alana was very efficient and friendly. We were filled with confidence that our trip is going to be superb.

Date of experience: June 6, 2023

P
3 out of 5 stars

We are currently doing a cruise from…

We are currently doing a cruise from Amsterdam to Prague with APT on the Travelmarvel. So far we have had meals which are nice but extremely small portions especially the fish.(we are not big eaters) Service when dining is extremely slow and it is obviously understaffed. The staff are lovely thou. When ordering a beer on average 25 minutes and have had to ask each time for water and wine. So far we have been delayed at every port and tours have been shortened due to them running late every time up to 4 hours today when we were told they were running ahead of time. Extremely disappointing as we looked at other river cruises and this was more expensive and touted as premier Australian owned cruise line. We have spoken to numerous other guests and asked their opinion without voicing ours and they were also very disappointed with the overall cruise, service etc. Cabin is nice and the cabin staff are excellent. I am providing an overall view of this cruise. Communication when running late at ports is not communicated unless you ask. The front desk do not know anything unless it is communicated to them by by the cruise director. The wi fi service continually drops out and you have to keep re logging in each time. My two cents worth after paying a lot of money for this cruise.

Date of experience: June 4, 2023

RE
5 out of 5 stars

The organisation was first class

The organisation was first class, the ship and staff were excellent, All in all a fantastic holiday that we would recommend to anybody. We will defiantly use APT again.

Date of experience: May 29, 2023

MG
3 out of 5 stars

After doing the 8 day tour last June…

After doing the 8 day tour last June with travel marvel we felt the destinations were better and much less time was spent at sea. The day trip into Bosnia was a nightmare...6 hours spent on the coach most of which was at border control to have approximately 1 hours time there. We were given a roll as packed lunch and when we arrived for dinner we had 1 stuffed pepper! The food was not up to standard of the previous year in fact we elected to eat off the ship 3 times. The crew on the ship were superb. We know APT can do better than this.

Date of experience: May 29, 2023

TW
4 out of 5 stars

First ever cruise.

This was a very different holiday for me. I enjoyed it and will likely book another. The Travel Marvel ship Is beautifully appointed to a luxury standard.As I am a solo traveller and I chose to pay for a P category cabin on the upper deck. It was worth every penny and I needn’t have brought toiletries because everything was provided. The on board staff were friendly and helpful. Visits to the various towns and cities were generally well organised although I did not care for Vienna and the 2 hour coach ride to Salzburg made for a very tiring day. The food was good but not outstanding. Sadly 2 fish meals were returned. They could not be described as tasty or succulent. Wine, beer etc flowed freely at mealtimes and most were local and of excellent quality. The main thing that irritated me was being informed at 6.30pm on the day before leaving the ship( 2.30pm the following day) that I would be required to vacate my cabin at 9 am the following morning. After raising objections the time was changed to 11am. I would, however, recommend APT to anyone looking for a river cruise which is competitively priced and overall provides an enjoyable experience/ holiday.

Date of experience: May 27, 2023

JW
4 out of 5 stars

Princess Eleganza

The staff were excellent especially the Captain and the cruise director who had to alter the itinerary because of the awful weather. It was disappointing that in spite of daily complaints the TV's and air conditioning in the cabin did not work..The food was reasonable but it would have been nice to have a choice at dinner like we had on the final night.

Date of experience: May 24, 2023

VR
5 out of 5 stars

Great service Initial callback was very quick and…

Initial callback was very quick and everything from there was made very easy, pleasant and efficient by the lady who called me. My booking was made and confirmed, including flights, within about 20 minutes - superb service, thank you

Date of experience: May 24, 2023

EW
5 out of 5 stars

Croatia by Sea

Princess Eleganza is a small cruise ship with less than 40 passengers, crewed by friendly Croatians with an efficient, friendly and knowledgeable Tour Manager. Delicious meals, an interesting itinerary and friendly passengers made the week an enjoyable and memorable one.

Date of experience: May 23, 2023

PB
5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, made everything very clear and easy to book.

Date of experience: May 23, 2023

AD
5 out of 5 stars

This was a great experience

This was a great experience. The cruise director Nick was excellent, he gave us a great descriptions of the towns and experiences along the way. The workers of our ship Amavenita were lovely. They were full of smiles. We change ship half way to Amareina and the workers were also lovely but i must say the Amavenita was 10/10. We met great people on the ship. The entertainers Dani and Petra were lovely and thanks to them we had such a good time when we were onboard. APT, You have chosen amazing people to work for you. They made our experience unforgettable. Alex and Kim de Aquino. Amsterdam to Budapest 12/04/23 to 26/04/23

Date of experience: May 22, 2023

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