APT River Cruises & Tours
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We are currently doing a cruise from…
We are currently doing a cruise from Amsterdam to Prague with APT on the Travelmarvel. So far we have had meals which are nice but extremely small portions especially the fish.(we are not big eaters) Service when dining is extremely slow and it is obviously understaffed. The staff are lovely thou. When ordering a beer on average 25 minutes and have had to ask each time for water and wine. So far we have been delayed at every port and tours have been shortened due to them running late every time up to 4 hours today when we were told they were running ahead of time. Extremely disappointing as we looked at other river cruises and this was more expensive and touted as premier Australian owned cruise line. We have spoken to numerous other guests and asked their opinion without voicing ours and they were also very disappointed with the overall cruise, service etc. Cabin is nice and the cabin staff are excellent. I am providing an overall view of this cruise. Communication when running late at ports is not communicated unless you ask. The front desk do not know anything unless it is communicated to them by by the cruise director. The wi fi service continually drops out and you have to keep re logging in each time. My two cents worth after paying a lot of money for this cruise.