Great for routine check-ins
Perfect for medication management and routine follow-ups. The doctors I've seen have been knowledgeable and the prescription process is seamless.

Amwell receives a generally positive reception from consumers, with many praising the convenience and quality of care provided. Reviewers highlight the exceptional customer service, noting quick resolutions to billing issues and effective support during appointments. The platform is particularly appreciated for its accessibility, allowing users to manage routine check-ins and mental health sessions from home. However, some customers express frustration with technical issues, including connection problems that have led to rescheduled appointments. While the service is deemed reliable, there are concerns about the variability in doctor quality and unpredictable costs depending on insurance coverage. Overall, Amwell is seen as a solid option for telehealth, despite some technical challenges.
2 weeks ago
Perfect for medication management and routine follow-ups. The doctors I've seen have been knowledgeable and the prescription process is seamless.
2 weeks ago
The platform is reliable and most healthcare providers are professional. Insurance coverage varies which can make costs unpredictable. Overall a good option when you need medical advice quickly.
2 weeks ago
Been using this for therapy sessions and it's been fantastic. My therapist is professional and the platform makes it easy to maintain regular appointments. The secure messaging feature is also helpful... See more
2 weeks ago
The platform works well technically, but I've had varying quality with different doctors. Some are excellent and take their time, others seem rushed. The scheduling system is pretty user-friendly thou... See more
Perfect for medication management and routine follow-ups. The doctors I've seen have been knowledgeable and the prescription process is seamless.
The platform is reliable and most healthcare providers are professional. Insurance coverage varies which can make costs unpredictable. Overall a good option when you need medical advice quickly.
Been using this for therapy sessions and it's been fantastic. My therapist is professional and the platform makes it easy to maintain regular appointments. The secure messaging feature is also helpful for follow-ups.
The platform works well technically, but I've had varying quality with different doctors. Some are excellent and take their time, others seem rushed. The scheduling system is pretty user-friendly though.
Used this for a minor skin issue and the dermatologist was very thorough. Got my prescription sent directly to my pharmacy. Much more convenient than sitting in a waiting room for hours.
The service itself is solid and I appreciate the convenience factor. However, the pricing can add up quickly if your insurance doesn't cover it well. Also had one appointment where the doctor's audio was cutting out.
As a working parent, this has been a lifesaver. Can squeeze in appointments during lunch breaks or after kids are in bed.
Had multiple connection problems during my appointment and had to reschedule twice. When it finally worked, the doctor was helpful, but the technical difficulties were really annoying.
Works well for basic health concerns and consultations. Obviously there are limitations to what can be diagnosed remotely, but for what it does, it does it well. The mobile app is intuitive and easy to navigate.
Great for quick consultations when I can't get to my regular doctor. The video quality is good and most doctors are professional. Only downside is the wait times can be unpredictable.
Used this for my daughter's ear infection and the pediatrician was wonderful with her. Made the whole experience less stressful than going to the clinic. Will definitely use again.
Had an issue with billing and their support team resolved it quickly and professionally. The medical care has been consistently good and I love being able to access healthcare from home. Highly recommend for non-emergency situations.
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Amwell is a telemedicine platform that connects patients with licensed healthcare providers through video consultations and digital health services. The company offers virtual medical appointments, allowing users to receive care for various non-emergency health conditions from their computers or mobile devices. Amwell serves both individual consumers and healthcare organizations by providing telehealth technology solutions.
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