ALTA Language Services Reviews

Love working with you!

We are new to using this service, but our experiences so far have been great! We have had no problem with the availability of accuracy of the available translators and look forward to using ALTA for the foreseeable future.

We needed a last minute interpreter for a couple of confidential HR meetings - I called ALTA and they were able to help me get someone set up. It was a very easy process and we provided the "Join" info for the Teams meetings and they called in. Everything went smoothly we will definitely be using this service again!

Interpreter was introduced and started the process on time.

A BIG thank you to ALTA Language Services and Jason Ballot for their professionalism, quick response and amazing service in providing us with a translation and certification for upcoming hearing!!

ALTA's services were wonderful. If we ever need a translator for hearings or mediations, ALTA will be the first company we contact. My request for their services was answered promptly and it was extremely easy to schedule. Very professional and excellent service.

Very responsive and helpful with set up. Interpreter was great. We would definitely use them again!

Everyone was so helpful at ALTA. First, I received a courtesy call to make sure I didn't have any questions before administering my first test. Then, when my student had trouble with the keyboard for the online written test, ALTA was so kind and cancelled the test, so that she could take the paper test instead. We didn't get charged for the incomplete test. Whenever I called to talk to someone, they were extremely friendly and helpful. Our first testing experience with ALTA was awesome! Thank you all for your help and courtesy!

Doug Horwich and the Alta team have been excellent at communicating and helping our organization meet customer deadlines with translation releases. Cost is fair and extremely competitive. I am very impressed with the attention to detail and fast turnaround to get projects complete. I highly recommend their services.

Fast, accurate, and reasonable. Good customer service.

Easy to use. Very professional. Thank you.

Your customer service is amazing. Thank you for making my life so much easier.

Used ALTA for a quick turnaround on translating business cards. Before printing, had someone whose native language is Korean review, and they had several suggested changes. I think what was provided by ALTA was technically correct, but not exactly how it should have been written for business writing.

I took their 40 hour interpreter course, and the course itself was very self explanatory and easy to navigate. Just yesterday, I had a customer service issue with one of their staff members as I called to try to resolve a matter. After my phone call I felt like I had not received any help and also felt accused and disbelieved. As soon as I got off the phone, in my burst of frustration I sent an email out to them complaining of the service I had received. I was reacting to my emotions and was probably more explosive and less polite than I should have been. Stephanie responded right away, she was extremely courteous and helpful, and just the understanding tone of her email made me feel better. After her email I felt like I was believed and given credit for my frustration. She resolved the problem and made me feel like a respected and valued customer. Dealing with people is not easy and I really appreciate the ability of a company to value their customers and be eager to resolve any misunderstandings that may occur. There was a fee involved and I offered to pay it, however, she insisted on waiving the fee as a courtesy even though it was not their responsibility. We're humans and problems happen, it's the ability to make things right that makes a difference. I really give them credit for coming through, listening to my complaints, and going above and beyond to make things right. I recommend the course to any medical interpreter wanting to expand their knowledge and obtain a certificate. This is a company that you know someone will be there for you in case you have any obstacles along the way.

Very good answering and providing initial information. I needed a document translated last week-the next day. To this day I have no idea if it was done!

Thank you for all your help. Supper easy to use.

ALTA Language provided us with an excellent translator who was very knowledgeable and helpful. I highly recommend them.

Excellent service provided. Ashley is an expert on making sure your requests are covered completely. She exceeds expectations!

Alta representatives were very helpful as they patiently walked me through the process of administering a paper test for the first time. I was pleased with the turn around rate of the results.