ALTA Language Services Reviews

Excellent service. Very helpful with answering all my questions. My calls were returned immediately and I was always directed to the right expert. The individuals I talked with were friendly and eager to help me. I will recommend ALTA Language Services to colleagues

I really enjoy how easy it is to schedule the IVR Listening and Speaking fluency exams. It eliminates multiple emails trying to coordinate schedules and unnecessary costs when candidates don't call in at the scheduled time for live tests.

Translations were provided correctly, and layout was done nicely. They were late on the agreed upon time and submission process, and communication was not proactive as I had to follow up multiple times.

Very communicative, fast turn around, better prices than other translation services.

From initial contact with ALTA through working with their professional translator the entire process exceeded my expectations. If you are looking for a translator look no further. We used these services to support a technical sales presentation over Zoom across three Continents. Lucas Mroz, Polish interpreter was our expert.

Fast, friendly and affordable.

Company was responsive to my inquiries; translator was prompt and professional. Price for translator services was reasonably priced.

Our interpreter was FANTASTIC

I was so nervous about my Spanish language test Because I didn’t know how it would be. It didn’t help that I could barely understand my evaluator’s English, let alone her Spanish because she kept stuttering. I speak both Spanish and English and I could barely understand either of them because she was slurring her words the entire time too. OH!!! I forgot to mention that my test DIDN’T WORK which is why she was having to read the prompt in English (Completely unintelligible!!— Meaning, poorly articulated). Then, when she asked a question, I answered it. She asked the question AGAIN as if I didn’t answer the question at all the first time... So frustrating!!!!

It was incredibly easy to talk with an actual person. I am new to this, and the customer service person was polite and courteous with me and my questions. I was delighted not to have to listen to long lists and push numerous buttons. That is unusual lately!

Translator was very patient and thorough, even when multiple family members were chiming in at the same time.

Signing up was easy; when there was an issue, I called them and spoke with a real person who saw the issue and fixed it for me immediately. I have no complaints.

As a smaller LSP, we rely on Alta to help us fill in the gaps we have in available languages. Translation turn-around time is quick and efficient. Testing is reliable and allows us to quickly confirm a new interpreter's proficiency level.

Great customer service and quick turnaround.

very responsive to request for translation and translation was of high quality and the cost was reasonable!

Very professional! From the minute I reached out with urgency, to the assigned interpreter that did an amazing job. Very reasonably priced for great services, will definitely reach out whenever these services are needed again!

Very slow service and unreliable. They charged my credit card for no service and not even setting up an appt.

I appreciate ALTA's expertise and flexibility in ensuring we are customizing and validating our new test in the right ways. I would like to see ALTA be more of a partner and take more control over project planning, following up and keeping a project moving forward rather than relying on the client to do so. I would also like to see ALTA be more proactive in reaching out to talk about new products and services. We were using the phone version of a test for many years and are just now revisiting the test and administration process. We probably should've moved to the IVR option years ago.

Fast, easy, and great service.