Easy to Work With
Alta Language Services was very easy to work with, and very responsive to emails and questions. I would definitely recommend them.

Over a year ago
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying... See more
Over a year ago
The easy online ability to schedule employees for testing and the quick return of the results.
Over a year ago
Inexpensive and reliable, excellent customer service
Alta Language Services was very easy to work with, and very responsive to emails and questions. I would definitely recommend them.
Fast turnaround and accurate.
Our translator was able to effectively translate our conversations in real-time with our potential customer.
Staff was very attentive, and transferred me to the interpreter needed.
fantastic customer service and great price
The system was very easy to use for the employer and employee.
Excellent product and great customer service. I was given the opportunity to trial the product before testing. The customer service team was very responsive and helpful in accommodating all of our organization's needs.
I've used ALTA several times and have been pleased with the work each time. The last project was difficult and they were able to take care of everything.
They were very quick to respond to my request for a quote and quick to get the job done!
Helpful, courteous and quick.
Great staff.
Quick service.
Great service and fast turnaround. The ALTA representative was a pleasure to work with. Only reason for 4-stars as opposed to 5-star was a section of text was missed on the initial translation and fortunately our designer caught it. However, my rep turned the revision around within 20 minutes. Very pleasant experience overall.
Great people to work with, great communication. Excellent prices and fast turnaround.
My client was able to have his medical appointment translated for him. He was able to understand the importance of the doctor's recommendations.
They were fast, easily accessible, cost efficient, and convenient
Alta has come through for me on numerous occassions when I have needed rush translations. They are quick, reliable, and inexpensive. They are a pleasure to work with.
very efficient and had my docs and pricing to me quickly
ALTA is always the absolute best to work with!!
Professional, responsive and easy to schedule.
Based on analysis of 29 reviews rated 1-2 stars for ALTA Language Services
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
“Communication is good , But basic problem is that they have UNPROFESSIONAL INTERPRETERS”
“This organization will try and charge you fees even if they do not provide services”
“I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what...”
“The quality of service has declined sharply over the past few years”
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ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism and quick response times, with many reviewers noting the ease of scheduling tests and the fast turnaround of results. Customers appreciate the friendly and knowledgeable staff, highlighting the company's excellent customer service as a key strength. However, some reviewers express frustration with communication issues, citing instances of unreturned calls and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness during testing. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many consumers recommending ALTA for its reliable and efficient services. Overall, ALTA Language Services is viewed favorably, particularly for its customer support and service quality.
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