Allergy Test

I want my money back. I never received the tests I ordered.

Half of my couples order was missing and there were no alcohol wipes or lancets in either kit (supposedly these items are being sent) but it seems there is a pretty big quality control issue here. It makes me highly question if my results will even be accurate.

Arrived quickly.had a slight problem.getting the blood out ( but I was once told I wouldn't make a good blood donor for that reason ).but I got a clear negative result so happy

I paid for express processing. That was three weeks ago. No email to say my sample was received. Search function on website not working. I got through to chat last week and they said to wait another week. It’s not working this week. Samples are tested in England. Chat suggested that delays happen with customs due to brexit but this wait is unacceptable **update 6/06/24 - still no contact from allergytestireland.ie. I know I have been scammed. I have proof of delivery of my sample as I registered the envelope. No chat function on website, no email to contact. Search function on website not working. Looking into how to take this further. If someone from this company reads this, I want a refund now! I will not take this lying down! **

I have just talked to Casey! She was very helpful. It was a good service.

I have not received my blood kit that I ordered and paid for over two weeks ago. Immediately I am doubting the quality and reputation of the company. June 7 and you have my proper information- I have still not received my kit. Is This company not reputable? Have I been scammed? No one will respond to my question anymore? It took over a month the get kit delivered to Canada.

We did not get the codes and have asked a few times with no response. Cannot do test until get codes. No one will get back to us

Had some missing items from my kit, reached out to Jesse in the chat and they were able to get me my items sent asap. Jesse needs two pats on the back for being so great!

Kai was wonderful, knowledgeable and fast in dealing with my questions. Couldn't recommend the customer service more. Brilliant.

Just been chatting to Jesse, who has been great in answering all my questions, and my girlfriends questions too. Very helpful, responded very quickly during the chat and was very clear with his answers. Once again Jesse, thanks for your time and the chat.

Haven't had any news or reports yet. No emails to say they received my test.

I had a enquiry and it was solved pretty quickly thanku to elliot for helping me out.

Great customer service.

I had a simple problem and Elliot helped me quickly and efficiently. Thanks for all this company does!

I had an issue with the contents of my test and I was assisted by Rowan. She was very helpful in regards to my situation. She quickly took care of it. Happy customer 😊

I've used this company's services many times over the years. I like the hair test for it's ease of use for babies and kids, but the blood spot tests are also good. Thanks, Allergy Test, for great accessibility to manage our health without having to go to a middleman. :)

Although there were a few dramas on my couple of orders, I still have to say Jordan is very patient and professionally helped a lot to solve each problems I had. Thank you.

Rowan was very helpful in the live chat. He was able to verify that our hair samples had been received and when we could expect an email with our results. Very easy and quick process!

Very helpful chat line, spoke with Casey, she was polite and answered all of my questions in regards to my recent results. On another note, I have ordered twice with Allergy Australia and both times I had to follow up on the results. Had been told they were ready and emailed. But I checked email and junk box and I had never received. Not sure why that is… Overall, happy with the testing :)

Tank you Blake very helpful and very nice to help with my order