Stacey Dayton
1 reviews
over 1 year ago
Cameron was really helpful and gave me…
Cameron was really helpful and gave me the answers and information that I needed. Excellent service! :)
Helpful?
Allergy Test
TrustScore
4.1
Great
509
65
17
16
125
732 reviews in total
Review summary
Allergy Test receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Shawn provided extremely clear and…
Shawn provided extremely clear and concise support via chat. He was very responsive and provided very clear instructions...Read more
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0
🔥 High engagement
POPULAR
I used the live chat and all questions were answered…
I used the live chat and Terry answered my questions quickly, courteously and fully, explaining all that I needed to kno...Read more
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0
🔥 High engagement
POPULAR
Shawn is a legend and helped me locate…
Shawn is a legend and helped me locate my year old results in a matter of minutes.
0
0
🔥 High engagement
POPULAR
Good customer service
Kai was very helpful with the questions I had regarding my test kit.
0
0
🔥 High engagement
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Nina Doyle
1 reviews
over 1 year ago
I sent my hair samples weeks ago and have received nothing.
I sent my hair samples weeks ago and haven’t received any results either via email or on the app.
Helpful?
Jane R
1 reviews
over 1 year ago
Very fast and and easy to follow
Very fast and and easy to follow. Cameron was spot on. Appreciate this as often navigating through new procedure's can be overwhelming. My Live Chat Cameron was wonderful.
Helpful?
Shaun Murray
1 reviews
over 1 year ago
Polite and fast service
Fast service, polite, Cameron was very helpful and straight to the point on answering my questions. Also very easy helpful answers that actually resolved my problem.
Helpful?
Erica Rodriguez
1 reviews
over 1 year ago
Very friendly and was efficient and…
Very friendly and was efficient and quick to solve the problem. Great live chat service.
Helpful?
Ashley Self
1 reviews
over 1 year ago
Blake answered my questions accurately…
Blake answered my questions accurately and promptly
Helpful?
Darren Grantham
1 reviews
over 1 year ago
being able to submit hair follicle test…
being able to submit hair follicle test at home and send. looking forward to seeing the results.
Helpful?
Zoe adamson
1 reviews
over 1 year ago
Never received the test I paid for
Never received the test I paid for. Must be a scam. I didn’t choose the digital option as I paid extra for expedited shipping! I have emailed them but no reply but on here only. Also never got a return email with supposed ‘digital’ test.
Helpful?
Nancy Sweeney
1 reviews
over 1 year ago
I haven’t received any test kit weeks…
I haven’t received any test kit weeks after sending my request and MONEY
Helpful?
Varied traveller
1 reviews
over 1 year ago
The live chat I had with Angel was very…
The live chat I had with Angel was very informative. I was in difficulty filling in the submission number, as it looked different on the form when I downloaded it. By one dash and a digit confused me as it would not send. But thanks to Angel I've got it sorted!
Helpful?
Olivia Watson
1 reviews
over 1 year ago
Would definitely recommend
Quick, easy. Well explained with manageable action steps.
Helpful?
Fidelma
1 reviews
over 1 year ago
Still waiting on results
Still waiting on results
Helpful?
Wendy Cruickshank
1 reviews
over 1 year ago
Easy to use
Easy to use plenty of instructions to follow that are set out nice and simple and the price is affordable
Helpful?
Marie
1 reviews
over 1 year ago
Super fast customer service
Couldn't find my results from a past order. Spoke with Jordan and she had them sent to me within 3 minutes. I had these orders last year. Super fast customer service cannot fault. Thank you so much Jordan 🙂
Helpful?
Monika Fila
1 reviews
over 1 year ago
Customer service
Casey very helpful, helped me fix my login issues in no time, very nice and well mannered person
Helpful?
A A
1 reviews
over 1 year ago
overpriced repackaged ordinary urine test strips…
overpriced repackaged urine test strips sold as liver test strips. shady practice.
Helpful?
Alphies mum
1 reviews
over 1 year ago
Super quick response on live chat that…
Super quick response on live chat that answered my questions about pet intolerance testing. Thanks Casey !!
Helpful?
Helen Bourke
1 reviews
over 1 year ago
I am still waiting to get my kit
I don't know how long it normally takes to get the test kit. But I am waiting over 2 weeks now and still have not received it
Helpful?
Robert Pool
1 reviews
over 1 year ago
Casey was very friendly and helpful
Casey was very friendly and helpful. All questions were answered efficiently in two separate chats
Helpful?
customer
1 reviews
over 1 year ago
I spoke to Blake today via chat
I spoke to Blake today via chat. I have ordered a test but my address had not saved correctly. He was very helpful and dealt with my address update and answering my questions proficiently. Thank you Blake. Well done you. 😁
Helpful?
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