Ahmad answered my enquiry quickly...the…
Ahmad answered my enquiry quickly...the product is on the way!
Allergy Test receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Shawn provided extremely clear and concise support via chat. He was very responsive and provided very clear instructions...Read more
I used the live chat and Terry answered my questions quickly, courteously and fully, explaining all that I needed to kno...Read more
Shawn is a legend and helped me locate my year old results in a matter of minutes.
Kai was very helpful with the questions I had regarding my test kit.
Ahmad answered my enquiry quickly...the product is on the way!
One of my tests had QR codes missing. I used the livechat and was kindly helped by Shawn. Shawn was incredibly helpful and patient. I truly appreciate his treatment during the whole process because I was truly panicking and very frustrated. Now, I am finishing my night feeling relieved!
Fantastic customer service
What I didnt like was that there is NO item for pricking the finger and very little fluid in the bottle. I have not used the kit as yet because of those reasons.
It took 5 weeks from posting sample to results so I doubt the validity of same.
Had to contact live chat as i accidently deleted my email with instructions/pdf to send in sample, Jesse was very helpful and resolved my issue prompltly, thanks a mill
Jesse was fast and informative with my questions. Greatly appreciated!
It has taken so long for the results. Contact is also very difficult. But finally got results. Thank you
Jordan made my day! Excellent service.
I still havent received the results despite paying extra for a fast turnaround. I am not impressed with the level os service you provide.
I didnt receive my allergy test kit
Jesse was able to help me with my query very quickly
Avery was very helpful!! Was unable to pull up my results from several years ago and Avery located them and sent them quickly.
Casey was helpful and very quick! She has my highest rating!
I got a bowel screening kit, it was simple and easy to follow, nice and clinical felt competent getting the result
I needed assistance with a previous order from a few years back and Kai helped me in so fast and was very respectful.
Quick delivery and quality product. Easy to use at home.
The online chat service from allergy test is amazing. I ordered the blood test for my son but didn’t get any response after I posted the blood sample for 3 weeks. I was so worried if it has been lost and there’s no way to let my son do that again. Shawn helped me out and send the results to me straight away. So much relief from the stress and doing these tests much Efficient than your waiting the see the paediatrician and test for months. I finally know what’s the problem makes my son’s allergy and cause the asthma. Thanks a lot for Allergy Test Australia.
Test was easy to do. Response time for customer service query was excellent. 2 weeks and results were in. Helped to understand what my intolerances were and how to resolve issues.
Live chat was super easy! Terry was fantastic. Thanks so much for resolving everything in minutes! :)
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