Allergy Test

4.116120218579235 out of 5 stars
4.1
Great732 reviews

TrustScore

4.1
4.116120218579235 out of 5 stars
Great
5 out of 5 stars
509
4 out of 5 stars
65
3 out of 5 stars
17
2 out of 5 stars
16
1 out of 5 stars
125
732 reviews in total

Review summary

Allergy Test receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Shawn provided extremely clear and…

Shawn provided extremely clear and concise support via chat. He was very responsive and provided very clear instructions...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I used the live chat and all questions were answered…

I used the live chat and Terry answered my questions quickly, courteously and fully, explaining all that I needed to kno...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Shawn is a legend and helped me locate…

Shawn is a legend and helped me locate my year old results in a matter of minutes.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good customer service

Kai was very helpful with the questions I had regarding my test kit.

0
0
🔥 High engagement

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Filter by rating:
Peter Acton
Peter Acton
1 reviews
about 1 year ago
5 out of 5 stars

Ahmad answered my enquiry quickly...the…

Ahmad answered my enquiry quickly...the product is on the way!

Helpful?
ji a
ji a
1 reviews
about 1 year ago
5 out of 5 stars

One of my tests had QR codes missing

One of my tests had QR codes missing. I used the livechat and was kindly helped by Shawn. Shawn was incredibly helpful and patient. I truly appreciate his treatment during the whole process because I was truly panicking and very frustrated. Now, I am finishing my night feeling relieved!

Helpful?
about 1 year ago
5 out of 5 stars

Fantastic customer service

Fantastic customer service

Helpful?
Glenn
Glenn
1 reviews
about 1 year ago
3 out of 5 stars

Lacking items.

What I didnt like was that there is NO item for pricking the finger and very little fluid in the bottle. I have not used the kit as yet because of those reasons.

Helpful?
Norma
Norma
1 reviews
about 1 year ago
2 out of 5 stars

Too took 5 weeks from posting sample to …

It took 5 weeks from posting sample to results so I doubt the validity of same.

Helpful?
Denise Whelan
Denise Whelan
1 reviews
about 1 year ago
5 out of 5 stars

Had to contact live chat as i…

Had to contact live chat as i accidently deleted my email with instructions/pdf to send in sample, Jesse was very helpful and resolved my issue prompltly, thanks a mill

Helpful?
about 1 year ago
5 out of 5 stars

Jesse was fast and informative with my…

Jesse was fast and informative with my questions. Greatly appreciated!

Helpful?
Lucy
Lucy
1 reviews
about 1 year ago
4 out of 5 stars

Results take a while but well worth it

It has taken so long for the results. Contact is also very difficult. But finally got results. Thank you

Helpful?
Jimmy Jigmo
Jimmy Jigmo
1 reviews
about 1 year ago
5 out of 5 stars

Jordan made my day

Jordan made my day! Excellent service.

Helpful?
David Sumner
David Sumner
1 reviews
about 1 year ago
2 out of 5 stars

I still havent received the results…

I still havent received the results despite paying extra for a fast turnaround. I am not impressed with the level os service you provide.

Helpful?
about 1 year ago
1 out of 5 stars

I didnt receive my allergy test kit

I didnt receive my allergy test kit

Helpful?
Dale Ward
Dale Ward
1 reviews
about 1 year ago
5 out of 5 stars

Jesse was able to help me with my query…

Jesse was able to help me with my query very quickly

Helpful?
Sarah Breeden
Sarah Breeden
1 reviews
about 1 year ago
5 out of 5 stars

Avery was very helpful!

Avery was very helpful!! Was unable to pull up my results from several years ago and Avery located them and sent them quickly.

Helpful?
about 1 year ago
5 out of 5 stars

Casey was helpful and very quick

Casey was helpful and very quick! She has my highest rating!

Helpful?
Customer
Customer
1 reviews
about 1 year ago
5 out of 5 stars

Bowel screening kit

I got a bowel screening kit, it was simple and easy to follow, nice and clinical felt competent getting the result

Helpful?
about 1 year ago
5 out of 5 stars

I needed assistance with a previous…

I needed assistance with a previous order from a few years back and Kai helped me in so fast and was very respectful.

Helpful?
Emma Newman
Emma Newman
1 reviews
about 1 year ago
5 out of 5 stars

Quick delivery and quality product

Quick delivery and quality product. Easy to use at home.

Helpful?
Ling Ding
Ling Ding
1 reviews
about 1 year ago
5 out of 5 stars

The online chat service from allergy…

The online chat service from allergy test is amazing. I ordered the blood test for my son but didn’t get any response after I posted the blood sample for 3 weeks. I was so worried if it has been lost and there’s no way to let my son do that again. Shawn helped me out and send the results to me straight away. So much relief from the stress and doing these tests much Efficient than your waiting the see the paediatrician and test for months. I finally know what’s the problem makes my son’s allergy and cause the asthma. Thanks a lot for Allergy Test Australia.

Helpful?
Jenny
Jenny
1 reviews
about 1 year ago
5 out of 5 stars

Test was easy to do

Test was easy to do. Response time for customer service query was excellent. 2 weeks and results were in. Helped to understand what my intolerances were and how to resolve issues.

Helpful?
Gem Robertson
Gem Robertson
1 reviews
about 1 year ago
5 out of 5 stars

Live chat was super easy

Live chat was super easy! Terry was fantastic. Thanks so much for resolving everything in minutes! :)

Helpful?

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