Allergy Test receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Shawn provided extremely clear and concise support via chat. He was very responsive and provided very clear instructions...Read more
I used the live chat and Terry answered my questions quickly, courteously and fully, explaining all that I needed to kno...Read more
Shawn is a legend and helped me locate my year old results in a matter of minutes.
Kai was very helpful with the questions I had regarding my test kit.
After receiving my results I had a couple of questions that I needed some more information on. I used the online chat and was connected to Angel , she was very helpful in explaining my options based on my allergy results. Lots of good information, easy to communicate with, fast and responsive.
Jesse was able to help me get a new barcode after my original one was not loading. Very fast and communicative.
Jesse was prompt and very helpful
I was very anxious and the assistant was just excellent. Tks a lot for all your support
Thanks to Casey on the support team to help me find my information today. Quick and easy. Looking forward to my results!
Thank you. Emilys help was, efficient and friendly. Best help I have had on the internet yet. Big high five Emily.
I just had a chat with Emily, and she was incredibly helpful. She quickly provided answers to all my questions and offered solutions to my concerns. Many thanks to her for the excellent support!
Terry was great! solved my problem instantly
I ordered an intolerance and allergy test from Allergy test Ireland. After a delay I had to write to them to get the results. I am a retired medical doctor. I have had some proper skin allergy testing done in the past and I know I have a strong allergy to dust mite. Their result showed no allergy whatsoever to dust mite. Not alone are their results invalid but they are dangerous. When I wrote to them they wrote back saying they only test for intolerances not allergies even though they are selling kits allegedly testing for allergies. Addendum to review: I am glad to hear Allergy Test Ireland will take the feedback onboard. However, the email I received from them after I wrote to them was a generic email and did not address the specific issues. So I am not confident that any changes will occur. Maybe if Allergy Test Ireland deal specifically with my complaint then I may be able to give that feedback to other potential clients. At the moment the one star review is an honest review.
Cameron was very polite and helpful, answered my query straight away and sent me what I needed within minutes
Had an online chat with Casey. She was very helpful and knew exactly what i needed and was very quick helping me. I was on the chat no more than 5 mins and all the information i needed was with me. Very helpful
When you contact this team they don’t make you feel stupid! I got Terry today and he was so quick with his response. This is all new to me so it can be quite daunting thanks Terry
Terry was precise and very helpful
Great product & Support Shout out to Angel on Facebook chat. She was efficient and friendly.
Definitely love the service I get from AllergyTest.co. Every time I’ve reached out to get info on where my package has been and results they have been on top of it. They even helped me through the process of how to do the blood and hair sample tests. Definitely will be ordering from them again.
Very helpful and friendly customer service
Casey was super helpful m, easy to talk to and direct in securing my initial submission forms for the sensitivity test. They were quick and efficient ensuring a smooth transaction and great online experience.
Jordan was very efficient and helped me with my query.
Jordan was very helpful. Very happy with the service
Speed and efficiency
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