Alinta Energy Reviews

Worst experience ever dealing with Ailnta, the automated system needs updating.

Anne Marie, your customer support team member was very well spoken and displayed an excellent knowledge of your products and services. Very helpful explanations throughout the complete process of joining as a customer. Well done Alinta and Anne Marie deserves a decent pay rise.

Easy to have a friendly conversation. Correct answers on my question.

your advertised prices on your website when I signed the supply contract are totally different from what I was billed (higher). this is fraud and misleading. this is unacceptable way to alure customer to sign with Alinta

Clear explanation of the plan

Josh gave amazing customer service support. He made it easy to do what we wanted to do

My new mobile number caused an error when signing up online so I signed up by phone. Melissa was absolutely terrific. I had a lot of questions that I couldn't find the answers to online and she answered all of them so patiently, and provided a lot of helpful information. Thank you so much Melissa. You are an asset to Alinta.

alinta is always happy to help us.without the fuss

This time The phone call was answered within 08 minutes which quick for me. Transferred to the correct person who gave me clear guidelines & prices for Gas &electricity respectively

The operator was very friendly yet proffessional which made for a good experience

Best service

Very good, Service very informative

I’m very happy with the service from Jade, she was very informative and thorough throughout the transfer of my account to my new address and getting everything setup.

The gentleman that I spoke to about gas and electricity was very helpful and explained everything about the plan that I needed to know

The whole thing . The simplicity how things are broken down for me to understand clearer . No pressure at all , showing comparisons clearly . Communication outstanding . And bringing me huge savings a year so I can stop stressing thankyou very much xx

The consultant spoke to was very helpful. Very happy with the result I was would not change Energy provider.

Easy set up, great communication from the Alinta rep I spoke with.

Indeed very helpful and easy to understand