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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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customer
customer
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

The trip was brilliant the first time…

The trip was brilliant the first time we had been with Alfa. But we will never go with any other company from now on, the one thing that leave a bad taste was on the last night on the way down to dinner someone else on the trip came over to us asking us if we know about the change to our return home, we said no, apparently our times had changed from 930 departure to an 815 departure breakfast was now at 7 am we and most of the other people knew nothing about this until that evening by chance someone just happened to check and noticed to the big change no warning nothing they just happened to be checking the details on the notice board, there were a few who knew nothing about it, luckily someone noticed they was not at breakfast and went to there room to let them know, wish is a good job, surely this should of been announced or notes pushed under our doors.

Helpful?
SMW
SMW
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent guides for the Ireland trips

Excellent guides for the Ireland trips. Excellent driver. My only issue is when you get back to your feeder station it's very poor. We arrived back at 4pm and had to wait until 6pm before we could leave as one coach was very late. We had been on the road since 5am and didn't get home until 7.30pm a very long time. .

Helpful?
Mrs. Jacqueline Rosina Broad
Mrs. Jacqueline Rosina Broad
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

We had a lovely holiday

We had a lovely holiday. The arrangements were good . We enjoyed all the trips the bus driver was great. There's a few problems at the hotel that need sorting through.

Helpful?
Joanne Weaver
Joanne Weaver
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The driver Dave was spot on really…

The driver Dave was spot on really caring and help. Hotel was lovely, I am disabled and got a room with walk in shower. The Adair Arms hotel was absolutely lovely and the were great.

Helpful?
Kathleen
Kathleen
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fabulous Holiday

Excellent accommodation, food and entertainment....

Helpful?
Guilia
Guilia
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

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Helpful?
ian fox
ian fox
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Good value for money

Lots of interesting places visited. Andrew, the coach driver, was very informative during the trips out. The hotel was clean and tidy. Meal service was very efficient, although we would have preferred a later meal than 6pm. Good value for money.

Helpful?

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Helen Fenn
Helen Fenn
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Great holiday

Great coach driver Chris who made the holiday with his witty banter and great driving. Lovely staff at hotel who were very helpful.Meals at hotel were good. The lift was out of order for a few days which made it very difficult for many guests who could not easily climb the stairs. The only downside was the feeder journey on way home from Rotherham, which was terrible. We were put on a minibus and it was very bumpy and boiling hot and felt horrible by the time we got home.

Helpful?
Dave
Dave
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

You always get a nice warm helpful…

You always get a nice warm helpful welcome, the rooms are always nice and welcoming, the staff are first rate.

Helpful?
james irving
james irving
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Cavendish Hotel - Exmouth

Good Afternoon fellow Alfa travellers. My wife and I arrived back last Sunday 29th June from our first Alfa holiday to Exmouth, it was wonderful. We need to give some shout outs to some really lovely people. Alfa staff over the phone have been great. The feeder coaches and main coach which was Cawthorne's and Tom our really wonderful driver who went above and beyond in his help and friendliness, I had reservations about not getting an Alfa coach but this coach would happily use again. Then for the Cavendish, food, staff and service, especially Storm who served us all our holiday were all great and a credit to the hotel. Exmouth probably exceeded our expectations and without doubt will book through Alfa to go back there. We went on the trips out and have so many photo's to share so thats to come. The people on our coach were truly lovely, smiles for each other and absoloutely friendly. Must give a shout out too to a singer one night there, Ian Boyd,made for a lovely night. This was our first coach holiday after me driving for 43 years then packing it in last year to enjoy coach and train travel. This experience was so relaxing and one to remember. Now looking forward to Tenby in September and more Alfa holidays next year. Safe journey's everyone and happy wishes for you all.

Helpful?
Gillian Hillier
Gillian Hillier
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Food wasn't so nice

Food wasn't so nice , the hotel needs alot of cleaning throughout and the staff were having a hard time .

Helpful?
Brian Grey
Brian Grey
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent travel company

I had a very enjoyable holiday in the Lake District. The drivers Chris and Paul were very efficient ,friendly and informative. This firm is well organised . The price of this holiday was very reasonable. Well done Alfa travel. Brian Grey

Helpful?
Raymond Foulkes
Raymond Foulkes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Hotel & Staff faultless

Hotel clean, meals varied & staff friendly, & faultless. Coach travel efficient & the exchange was completed orderly & any signage fine. Three seaside resorts excursions very welcome plus clean & tidy Bridlington was flat for walking plus "Land trains" for fun travel South & North Beach promenades. Location was excellent for all.

Helpful?
linda
linda
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Everything went of well

Everything went of well, the feeder coach was on time, the changes at Burtonwood was easy. The trip up to Dunoon was comfy. The hotel we have been to before and although a little dated in bedrooms it was lovely and clean and tidy, we paid extra for the sea view, amazing. The staff were very helpful and the entertainment was very good, especially the singer called John. The food was good also and the choices were very good, we had a very nice waiter called Alex, who was friendly and helpful. The trips to Bute and Cumbrae went of well, plenty of time in each place for looking around. Thank you for a lovely holiday and we look forward to travelling with you again in December as we are of to Fort William.

Helpful?
Bryan
Bryan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The driver made the trip so much…better

The driver made the trip so much better. Friendly and helpful and taking us to so many different places. The hotel was spot on. Good food, good service, entertainment.clean rooms.

Helpful?
James Arthur
James Arthur
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great experience.

Very friendly and helpful staff.very good excursions and the hotel was in a great location. Highly recommend.

Helpful?
Mr L Caldwell
Mr L Caldwell
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Bournmouth sea and train

A good holiday with good excursions The hotel was excellent the best we have stayed in so far. The coach and driver from Grayways was very good and Thomas was polite and knowledgeable . Thank you

Helpful?
STEPHEN TARRANT
STEPHEN TARRANT
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The package deal was good value for…

The package deal was good value for money hotel and food was above normal standard well done to all.

Helpful?
Richard
Richard
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great food and more

Great food, very polite and helpful staff, good position on the esplanade, always quick reliable hot water in room, bar prices reasonable, free parking, etc. etc.

Helpful?
MRS JANET BACON
MRS JANET BACON
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was my first holiday alone

It was my first holiday alone. I made friends because Alfa sat all the single people together. I enjoyed the excursions, the hotel was very good, the food choices were good. The coach driver was really helpful so a really good experience for my first holiday alone.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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