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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Donald
Donald
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

iverin and…

Hotel,staff,Coach driver Kevin and ladies on coach who said I needed looking after

Helpful?
Tony Pearsall
Tony Pearsall
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Everything ok

Everything ok

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Michael Tyson
Michael Tyson
1 reviews•New Reviewer
over 1 year ago
3 out of 5 stars

We travelled from Whitley Bay to Tenby South…

We travelled from Whitley Bay to South Wales 356 miles in an old clapped out uncomfortable Coach with made the journey very uncomfortable

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Chris
Chris
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

The Melrose hotel was in a lovely…

The Melrose hotel was in a lovely location, the entertainment was good, we had a great coach driver who was very helpful and informative and took us to great locations, Edinburgh and Rosalyn Chapel both are well worth a look. The only thing that let the hotel down was there wasn’t enough staff in the dining room when the hotel was full.

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Susan
Susan
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Firstly good value for money.Hotel…

Firstly good value for money.Hotel excellent. Food really good All staff amazing and nothing was too much trouble.My only slight fault is at the interchange I found this a bit stressful as was6 sure when my coach was ready.Maybe they could use a megaphone as it was difficult to hear.This will not put us off travelling with you again we will know what to expect and stay at the front.

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Teresa Williams
Teresa Williams
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Had a absolutely brilliant holiday at…

Had a absolutely brilliant holiday at the selbourne hotel in Dunoon great food ,room with view over clyde amazing,Staff great from waiter to bar staff.But most of all our driver Dave was brilliant what he doesn't know about the area not worth knowing he was very informative.from start to finish a really good holiday not seen the last of us 10/10 .

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Customer
Customer
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Ilfracombe

5 day trip to Ilfracombe. Feeder system was ok going but always fails on return as some coaches are late back. Imperial hotel is ok good food excellent staff . Entertainment is ok. Bedrooms a little dated and lots of creaky floorboards. Trips were ok . Ilfracombe itself away from Harbour and tunnel beaches is very very tired lots of empty shops .

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Janet
Janet
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

It's the first time lve booked with…

It's the first time lve booked with alfa The driver Lee was the best nothing was to much for him he was so funny and made everyone feel comfortable

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Mr Osborn
Mr Osborn
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

A very good holiday in every way

A very good holiday with a comfortable hotel, good food, nice driver and interesting visits

Helpful?
Paula Smith
Paula Smith
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Beautiful hotel- stunning weymouth

The hotel was lovely. Double superior room was beautiful. Very spacious and clean. Food was good. Basic but done well. Not enough choice on draught in the bar. Day trips was OK. Could be a lot better. Maybe a full day somewhere instead of 2 x 2 hours in places. Driver was miserable. Very unpleasant, ignorant and didn't really interact with the guests.

Helpful?
Miss Alison Backshell
Miss Alison Backshell
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Torquay Regina Hotel

Driver David was good fun and helpful although he did not stay at the same hotel, we could reach him if needed by mobile. The Regina Hotel was clean and tidy and had great entertainment each evening. Our room was nice, we had paid extra for a view and we had a great view over the marina. Our bathroom had a bath and shower over. The staff were friendly and helpful, although meal times were rushed. We had our 3 course evening meal within half an hour. The waitress was asking if you wanted a bread roll before we had even sat down. We were half an hour late one evening because I wasn't feeling too well and were told we may have to wait as the second sitting were now priority. We were unaware that a 6pm meal time meant just that not "from 6pm" other guests were told to wait after turning up early so it's just something to be aware of. The food was lovely and we ate it all, never had to complain or send anything back. The day trips out were good and time allowing we even got taken to extra places at no extra cost. Overall we really enjoyed our holiday and would book with Alfa again.

Helpful?
TRACY MARINELLI
TRACY MARINELLI
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great hotel

Great hotel, very friendly staff. Brilliant trips. The driver was the best driver we have ever had, funny and friendly

Helpful?
Deborah Barlow
Deborah Barlow
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

All good

All good, thank you. (Apart from all the 🌧️.)

Helpful?
Susan Carr
Susan Carr
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

It was a great hotel and staff were…

It was a great hotel and staff were lovely and very friendly

Helpful?
carole Cheeseman
carole Cheeseman
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Newquay

Pick up, transfers and travel 1st. Cass, knowledgeable driver on local areas of destination. Hotel well maintained, clean and in good order, staff throughout the hotel very pleasant and willing to help. Room excellent with large walk in shower. Previously holidays with Alpha and holidays booked in the future.

Helpful?
Rebecca Stubbiings
Rebecca Stubbiings
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Holiday review

The hotel was great staff food and Room very good.The main coach it’s self run by Blands with driver Wayne very good.However the beginning of The start of the journey was not good the 6.30 Start and arriving at 10.30am in south Mimms was horrendous With no updates from the driver . Needs a bit more thought looking into it

Helpful?
Richard
Richard
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great Value for money!

Great Value for money both the feeder driver and our main driver Tony were helpful and kept the passengers informed. Hotel was in a good location to the beach and town centre. Hotel Staff friendly and well organised and food was a good standard with a good choice of meals to choose from. The drinks in the bar were fairly well priced and the nightly entertainment was good. I thought that Jonny Morse was very good the 60s 70s singer guitarist.

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

First time on coach holiday and enjoyed…

First time on coach holiday and enjoyed it. Can be a bit tiring with tours on consecutive days especially as temp was 25degrees!! Hotel and staff are well organised and very friendly. Driver Tommy was great with his little anecdotes. Looking forward to booking another one now.

Helpful?
Andrea Bruce
Andrea Bruce
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Wonderful break

Wonderful break , comfortable coach and drivers , well looked after at hotel clean and meals lovely also staff , a bit disappointed we didn’t get a stop at Gretna outlet as always a popular stop for many . Would I recommend Alfa travel absolutely.

Helpful?
terry bryan
terry bryan
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Nice holiday

well organized travel,friendly driver,nice hotel and a clean room.Good food and nice trips,entertainment most nights.Second holiday with Alfa and would use again.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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