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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Gail Yates
Gail Yates
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Everything it does is wonderful

Everything it does is wonderful

Helpful?
MD
MD
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent break to Scarborough

Coaches on time smooth transfer from feeder coach good hotel clean warm and meals excellent staff very friendly and helpful

Helpful?
Janine
Janine
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Good food nice trips

Good food nice trips

Helpful?
Irene Wilkinson
Irene Wilkinson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Imperial Hotel Break

Staff at the Imperial were always smiling and willing to help when necessary. Our room was great and overlooked the sea so we were able to sit on the settee and just relax. The food at meal times was varied and a good choice for all meals overall a great break and all 7 of us enjoyed our experience

Helpful?
Patricia Hammond
Patricia Hammond
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Welsh Mystery Tour

Overall great holiday...couldnt fault hotel, staff and food Only disappointment was coach driver from Reading onwards. He was an excellent driver but lacked any local knowledge, or any details of our excursions. He was under the impression that his job was just to drive us from A to B which he did very well

Helpful?
MR CLIVE RICHARDS
MR CLIVE RICHARDS
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Good value

Good value; Hotel staff were very friendly & polite & good; room was lovely, lots of room & storage; lovely bathroom; good food; great excursions; lovely weather( pure luck of course); everything about the hotels was friendly yet efficient.

Helpful?
Susan Parkin
Susan Parkin
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

The driver Chris and Colin the rep was…

The driver Chris and Colin the rep was brilliant the food and accommodation was amazing

Helpful?

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Mr David Hodkinson
Mr David Hodkinson
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Worth a booking!!!

A reasonable hotel with good food and fair priced drinks, good trips out, a nice driver who kept us safe and whilst not of Apha's making the weather was kind to us as well. I would recommend this holiday to others.

Helpful?
Jenny Palmer
Jenny Palmer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great Hotel .great staff great food…

Great Hotel .great staff great food .good entertainment on 3 nights.(one night poor on 3rd night )@Shanklin Hotel 16/10 to 20/10 Great driver Tony & Martin on our coach . We had good weather too 😄

Helpful?
Mrs Cameron
Mrs Cameron
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

The holiday was fab except for the driver

The holiday was fab, the hotel staff couldnt do enough. Not happy with the driver hes an angry driver using his horn way too often, drives too close, should've kept a distance of 2 Chevrons. Talked with a cigarette sticking out of his mouth. Threw his cigarette stub on the floor at burtonwood and also threw them down the grid. Took us to 3 places in 1 day which is fine but doesn't allow enough time to do what we wanted and have enough time to relax and enjoy the views etc. Going to 3 places in 1 day resulted in not being able to eat till 2 which is too late given that dinner is at 6. Only ever told us the way to city centre or churches, didn't give any indications of what else to visit. By the time we found alternatives to do our time would be rushed. Would suggest alfa provide a simple map of the areas we visit as would also help people in not getting lost. We've had this driver twice now and both times not been happy with his driving. But our driver for the feeder home was Callum, who we have had before. There were passengers who had been on holiday with Callum and their experience was completely different from ours. Callum is such a natural people person to the point we are hoping he is our driver for the next holiday. He had amazing banter/interaction with his holiday people. Our driver was the only negative for us.

Helpful?
Janice Ravenscroft
Janice Ravenscroft
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

The staff were excellent the trips were…

The staff were excellent the trips were great driver mark went out of his way very professional , lovely cosy room with balcony very clean good choice of food staff went out of their way to ensure we had a great time Entertainment was hit and miss a couple of artists didn’t turn up needs a bit more going on inbetween evening meal and start of entertainment other than that the holiday was great a big thank you to everyone at the hotel Overlooking loch Linnie Enjoyed the experience

Helpful?
Brian Mitchell
Brian Mitchell
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Very long journey

Very long journey, it took 10 hours to get home

Helpful?
Friend of Ted
Friend of Ted
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

A really lovely holuday

Everything about the holiday was superb. Very organised and professional throughout. Here’s to the next one. Thank you Alfa 👍🏻

Helpful?
Mr John James
Mr John James
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Go to this hotel for holiday satisfaction

We were a party of 6 and from the time we arrived at the Hydro Hotel, Llandudno until we left we knew we were on holiday. The receptionist was welcoming, our rooms were clean and comfortable and the food in the restaurant was very good. The Staff were helpful and special mention must be made of Maria and Nicholas in the restaurant who looked after us wth humour and consideration

Helpful?
Elizabeth Message
Elizabeth Message
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Home from home

Have been to this hotel ..The Hydro in Llandudno..numerous times ..the staff are very attentive and make each person feel important ..not perfect but nothing in life is ..great stay ..well done

Helpful?
Joanne
Joanne
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

The Hydro at Llandudno.

The Hydro at Llandudno is a lovely hotel. Our bedroom was a lovely surprise as we had a sea view which was at no extra cost! The bedroom & all public areas, including the dining room were kept warm at all times. The staff were welcoming, friendly & helpful. The changing menus & varied options were very enjoyable. We'll definitely be booking there again.

Helpful?
Pete Henshaw
Pete Henshaw
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Only the best good enough for us!

We used to be loyal Sh******S travellers but our recent ALFA holiday was in a different class! We can't wait for the next adventure, Offer us a deal and we'll be there!! Hotel was Great. Our driver Peter was good value... Driving skills, local knowledge and always gave us time of day if we had a question.

Helpful?
Loraine
Loraine
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

IoW - fab

ALL the staff were fantastic- helpful, approachable and professional. The entertainment was second to none. The food was simply delicious and the cleanliness of the hotel was superb. A wonderful time away and the weather for October was to die for. It rained as we left - tears of sadness??

Helpful?
Odile
Odile
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent coach holidays

Excellent care, good clean coaches, good value trips, flexible. Hôtels are a bit dated but quint. Enjoyed all trips in UK

Helpful?
jan barningham
jan barningham
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent value for money

Excellent value for money, hotel staff exceptionally good, food also. Hotel very clean both public areas and my room. Coach travel good I will book with Alfa again and recommend them.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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