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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Ann Briggs
Ann Briggs
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

We were taken to some really lovely…

We were taken to some really lovely places. The thing that let the trip down badly was the rudeness of the driver.

Helpful?
christine holt
christine holt
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

It was a great trip

It was a great trip. Good driver and lovely staff at the hotel very friendly. I met some nice women too.

Helpful?
stephanie hardcastle
stephanie hardcastle
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

The holiday was fantastic

The holiday was fantastic , the only problem that spoilt it was the feeder coach from burton to Glossop homeward bound on the 9th oct . We had just arrived from Newquay The driver disappeared for 1hour leaving the people on the coach wondering what was happening . He finally arrived and set off , it took us another 3hours to get home to Glossop via a tour of Cheadle and Stockport . He was lost on a few occasions and had to ask the passengers the directions . We thought that the drivers were knowledgable on bus routes. However the holiday , hotel, food and the Newquay coach driver was excellent

Helpful?
AMBC
AMBC
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

George IV Hotel in Criccieth was warm…

George IV Hotel in Criccieth was warm and welcoming. The staff were friendly, efficient and obliging. Single room spacious, very good en suite with the easiest to operate shower I’ve encountered in a hotel. Good breakfast, cooked to order, with table service. Plenty of choice at dinner, generous portions of meat but vegetables too soft (frozen?) Disappointed that excursions were re-organised with very short time out on one day and too much packed in to the other. Good value

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Good holiday but home travel was…

Good holiday but home travel was horrible set off from hotel at 8 am and arrived at bowburn at 6 pm a ten hour trip with only one stop for a half hour break???!!! Disgusting and has put me off going on a trip again. The coach was not an Alfa coach but a j and d coach!!!

Helpful?
Cheryl
Cheryl
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Well organised

Well organised. Coach journey was pleasant and our coach driver, Jim, was very knowledgeable and entertaining. The hotel, again was well organised and efficient. Food was excellent, lots of choice and plenty of it. Only thing that could have been improved was the lighting in the bedroom, a bit dim. We are looking to book another one

Helpful?
Mr Black
Mr Black
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Overall the holiday was great

Overall the holiday was great. One of the best hotels we have stayed in, food and the staff were great. The bus driver was not so good, didn`t know where to drop us off in Norwich and had to walk a long distance back in to the City Centre.(There were a lot of people with walking sticks and crutches). Said it was his first time to Norwich ,surely he should have got info from someone who had been there and where to drop us off. On the return journey our second stop was at Moffat and the cafe shut at1630 we arrived at 1600. It had no food left whatsoever. Surely he could have stopped at Gretna Services or gone on to Cairn Lodge where we could have got food. The ones from Aberdeen were not getting there till about 2200.

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Mr. William Thacker
Mr. William Thacker
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Just got back from a 5 day break to…Weymouth

Just got back from a 5 day break to Weymouth.May I say that you do not have much flexability as regards to trips in bad weather which we experienced this week.Going to places where there is only cafes and pubs and no shelter from the elements is a no brainer.Places like West Bay and Poole Quay for example where surely in bad weather alteratives could be found like the Dolphin Centre in Poole in bad weather.

Helpful?
Jenny Jones
Jenny Jones
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

We had a great holiday

We had a great holiday. Derrick our driver was very knowledgeable and made for an informative trip. The hotel was clean, warm and comfortable.

Helpful?
Roy Cressey
Roy Cressey
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

STAFF VERY HELPFUL NOTHING TOO MUCH…

STAFF VERY HELPFUL NOTHING TOO MUCH TROUBLE. DRIVER ALSO VERY HELPFUL AND INFORMATIVE

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Alan B
Alan B
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Our holiday was absolutely amazing

Our holiday was absolutely amazing! The coach travel was well arranged and really comfortable. When we arrived at the hotel, we were welcomed warmly, and everything was so clean and tidy. The staff were always friendly and happy to help with anything we needed. It was a fantastic experience!

Helpful?
Colin Foster
Colin Foster
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Almost great

Travel arrangements and coach were excellent, apart from the return journey route, by passing Edinburgh & Livingston to get to Falkirk, only to reverse the route for drop offs. Holiday let down by restaurant service at the hotel. Serving one type of ordered meal to the whole restaurant before starting to serve the next type of starter meant some were finished and some not started.

Helpful?
Amanda Trevitt
Amanda Trevitt
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Alfa tour to Fort William

The feeder service and trip up to Scotland and back was very good. All the drivers were fine especially Christopher who was the main one. The hotel was as expected as I read the reviews beforehand. The staff were more than willing but the hotel needs a good tidy up, a good clean up on the outside and communal areas. The food was not as good as in a previous Alfa hotel in that some meals had small portions and not as hot as they could be. The Cumberland in Scarborough was perfect with very hot food at every meal. The singers were good but the Bingo was a shambles at times and as to the Heads and Tails game, The Cumberland made theirs (green and red arrows) very informative, fun and entertaining. Yes, the WiFi is a problem but wasn’t the end of the world as it worked fine on the coach. The driver Chris made up for any shortfalls and have already sent Alfa a separate compliment about himself.

Helpful?
JEAN MCMAHON
JEAN MCMAHON
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Consistently rewarding .

I have to say the hotel was a great experience .Although it is a place of 'faded grandeur ' - falling plaster etc it more than made up with it's warmth , great staff throughout and the restaurant staff superb . I was pleasantly surprised at the quality of the food here . The Hotel certainly have a good chef and kitchen team . Great views across the Pier and the sea. As it is such a long journey to Cromer - no motorways as such- any delays stood out. The swap over of coach was an hour's delay which is a lot on the journey time. Perhaps a quicker system could be adopted. All in all a very good holiday break at a very affordable price especially for the pensioners of the country. Cheers.🌹🌹

Helpful?
Linda Tame
Linda Tame
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

From start to finish

From start to finish, coach driver, Derek was brilliant staff at hotel brilliant, people we met brilliant. Can't praise the holiday highly enough

Helpful?
Ron Saint
Ron Saint
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Coach

Coach — excellent! Hotel - rooms a little cramped and tired.

Helpful?
ian jeacock
ian jeacock
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Everyone concerned with Alpha travel…

Everyone concerned with Alpha travel are very courteous and very helpful,from coach drivers and everyone involved in your hotels.very comforting indeed. Many thanks.

Helpful?
Thomas Parkinson
Thomas Parkinson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

returned from a 5 day break 2/10/24:to…

returned from a 5 day break 2/10/24:to 6/10/24 room G3 at the royal Norfolk hotel bognor Regis had a wonderful 5 days all the hotel staff were excellent friendly and helpful a credit to the hospitality industry lovely location and a special mention about the food absolutely delicious 5 star the chef and his kitchen staff really know how to please people,also the coach drivers Andrew and Malcolm of p.o.lloyd very nice always helpful plus the weather played a good part for once will my wife and I return again most definitely regards .oh forgot to mention it was a leisure Plex hotel with Alfa coach holiday,s tom Parkinson

Helpful?
Janine Toulson
Janine Toulson
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Alfa

Driver friendly. Meals good. Trips good.

Helpful?
Sylvia Williams
Sylvia Williams
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Everything was good

Everything was good, food portions rather large especially the amount of meat. All the staff where really nice

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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