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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Linda Ellison
Linda Ellison
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Croit anna hotel in fort William was…

Croit anna hotel in fort William was excellent Went for new year 🎉🎼🥂💃🏽xx Clair manager and staff so welcoming xx

Helpful?
Mrs C Lister
Mrs C Lister
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Wonderful Holiday.

The entertainment room was very small, hardly a dance floor, But building work is taking place to enlarge the room.

Helpful?
P B
P B
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

BEYOND OUR EXPECTATIONS

FROM START TO FINISH EVERYTHING WAS BEYOND OUR EXPECTATIONS. WE HAVE NEVER TRIED A COACH HOLIDAY BEFORE AND WHERE NOT DISAPPOINTED. FROM THE COACH DRIVER TO THE HOTEL. COMFORT, FOOD, VERY FRIENDLY STAFF AND THE ENTERTAINMENT WAS ALL FIRST CLASS.

Helpful?
Val Ford
Val Ford
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Everything from booking the holiday to…

Everything from booking the holiday to the driving Dominic who is absolutely great hotel and staff wonderful carry on with What you are doing well done

Helpful?
Jacqueline Cotton
Jacqueline Cotton
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Coach very good

Coach very good. Hotel 1st class.

Helpful?
A Stretton
A Stretton
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

We had a great time the hotel was…

We had a great time the hotel was brilliant as was the food. The staff were great and the whole experience was fantastic will book again for next year.

Helpful?
Patricia Steele
Patricia Steele
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Enjoyed our festive break in…Scarborough

Enjoyed our festive break in Scarborough, hotel was very good with good food, & very pleasant efficient staff. We are booked to go to St Ives with Alfa in June, but I am a bit concerned about the negative views of the hotel we will be staying in as it is a long way & expensive for us to travel to find that the hotel is not up to standard.

Helpful?

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Roy
Roy
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Happy hols

Travel to &from hotel very good At the exchange staff very helpful All hotel staff where very helpful nothing was to much trouble Entertainment very good Hotel very nice.

Helpful?
Yvonne Vickers
Yvonne Vickers
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

The fact that I was taken ill on my…

The fact that I was taken ill on my outward journey and was extremely impressed by the care and welfare visit.

Helpful?
Wendy Wilson
Wendy Wilson
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Alfa travel is a brilliant company from…

Alfa travel is a brilliant company from start to Finnish easy to book excellent customer service the coach driver was brilliant very polite and helpful made sure we got to are hotel safely nothing was to much trouble I will definitely book with alfa again

Helpful?
Wendy ward
Wendy ward
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Hotel was excellent food so good bedslept very well staff well so good filled a review in top marks for everything no complaints for hotel staff trips loved everything but my suitcase was broke

Hotel was excellent food so good beds great

Helpful?
Marion
Marion
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Great New Year

Had a great New Year in Exmouth. Unfortunately, boiler had broken down so parts of the hotel were cold, in particular the dining room. However, Lisa, the lovely Manager explained all this when we arrived. Fantastic entertainer on the first night. Rather dire the next 2 nights. Coach driver never spoke, nor gave any information about the hotel or the day trip on New Years Eve. No customer service skills whatsoever.

Helpful?
MRS SANDRA WHITTLE
MRS SANDRA WHITTLE
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Had a great time in Newquay hotel…

Had a great time in Newquay hotel lovely staff pleasant coach passengers friendly.Only thing spoiled it was coach driver moaning about traffic wanted to leave excision early didn’t really want to be there but everything else was lovely.

Helpful?
Raymond Sutton
Raymond Sutton
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Xmas in Newquay

We had 5 great days at the Eliot Hotel.The staff were really helpful & friendly.The food & entertainment were quite good. Also our driver Trevor ensured we had a safe journey there & back.The only downside to the Xmas break was the 10+hrs journey there & back.

Helpful?
Mrs Riggott
Mrs Riggott
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Always enjoy the Alfa tours

Always enjoy the Alfa tours

Helpful?
Annette Cockburn
Annette Cockburn
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

We went away for our first Xmas to…

We went away for our first Xmas to Bournemouth my friend is 86 also first ever Xmas away and we had a fantastic Xmas and also thanks very much Stewart made journey very memorable and put Xmas carrols on which was very nice even going to book another Xmas break at different hotel differently hooked

Helpful?
Paula
Paula
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Twixmas break Tenby

Driver Andrew exellent. Itinerary trip to Pembroke on a Sunday was poor as all shops were closed. Room nice but bathroom very small. Overall enjoyed trip to Tenby, very reasonably priced.

Helpful?
Pamela Brant
Pamela Brant
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Very nice stay at The Imperial Hotel, Ilfracombe

Lovely hotel and exceptional staff who went above and beyond to make our holiday really nice. Food was really nice too and presented well. Beds comfy too and nice warm room

Helpful?
MRSLORRAINEPRICE
MRSLORRAINEPRICE
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Had a fantastic time hotel food …

Had a fantastic time hotel food entertainment and staff excellent . There was a problem wasn’t 109% as sone passengers had very little room in seat , I was ok had seat 11 and plenty leg room etc but other side were cramped up .

Helpful?
Sandra Hatt
Sandra Hatt
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Hotel was very high standard

Hotel was very high standard, wonderful staff and excellent food. Entertainment very good as well. The only drawback was the long journey to and from

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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