AL
Alfa Travel
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Great New Year
Had a great New Year in Exmouth. Unfortunately, boiler had broken down so parts of the hotel were cold, in particular the dining room. However, Lisa, the lovely Manager explained all this when we arrived. Fantastic entertainer on the first night. Rather dire the next 2 nights. Coach driver never spoke, nor gave any information about the hotel or the day trip on New Years Eve. No customer service skills whatsoever.