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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Mr Collins
Mr Collins
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Wonderful holiday to Tenby

Wonderful holiday to Tenby, nice hotel, lovely view from our room overlooking sea (we paid extra for this) staff very courteous and friendly, excellent food. Coach driver Kieran a lovely man, very knowledgeable about our journey to Wales giving us lots of facts about places and history over the years. He’s a proud Welsh man.

Helpful?
Barbara
Barbara
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Good value for money

Lovely hotel, including the food. Pick ups and travel all went smoothly. The included excursions were not the most interesting and covered some same places as another trip. But overall very good value for money.

Helpful?
Margaret Shepherd
Margaret Shepherd
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Great holiday

The Seabank Hotel must have one of the best seaviews in the country.Lounge just refurbished.Food great.Staff are wonderful. .

Helpful?
Jayne Palmer
Jayne Palmer
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Overall an enjoyable holiday and good value for money.

Very easy to book our holiday online and seamless pick up. It would be helpful if the transfer staff at Tamworth had loud speakers as it is easy to miss your call but other than that they are extremely efficient. Hotel location was good and staff excellent with nothing too much trouble. Hotel room was extremely small and walls very thin but immaculately clean. Food good with enough choices. Overall a very enjoyable, good value for money holiday.

Helpful?
Christine A
Christine A
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Fantastic Trip to The Anchor Head…

Fantastic Trip to The Anchor Head Hotel, Weston Super Mare, met some wonderful people, the rooms are spotless, food good quality, staff friendly and helpful, Great Location, would Recommend it, so good going back with 2 others next year. Local pickup points, great driver's, Give Alfa Travel a Go you can't go wrong and the Prices are Brilliant, with Fantastic day's out included.

Helpful?
Keith
Keith
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Our driver (Andrew) Very knowledgeable

Our driver (Andrew) Very knowledgeable, his commentary was brilliant. Explained everything during all the weeks travels, hotel staff excellent, food very good, rooms clean and tidy, entertainment very good.

Helpful?
Alexander
Alexander
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Hotel was great staff very helpful

Hotel was great staff very helpful Food great Weather was great Driver was fabulous The journey was a bit long 10/11 hours But Worth it

Helpful?

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Michael Murphy
Michael Murphy
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Nice friendly hotel.

Had a really nice holiday and was able to meet up with old friends. I live in the North of England and have friends in the South.Chose a 5 day holiday and was able to meet two sets of friends I hadn’t met for a number of years. Stayed in Bournemouth hotel was warm bedroom was was nice food and staff couldn’t top class.

Helpful?
GRAHAM PARK
GRAHAM PARK
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

My 1st coach trip experience

i had never been to Melrose it was my 1st coach trip anywhere so didn't know what to expect. the drivers were friendly and knowledgable. The pick was smooth and on time, and taken the scenic rout going was lovely. On arrival to the hotel, the welcome was warm and inviting having the luggage taken to the room was a nice surprise, my room was clean and comfortable and met my needs a 100%. All the hotel staff were brilliant and couldn't so enough to make my stay enjoyable. Never been to Scotland, again the trips were amazing and the country dancing was so much fun, the return journey with a stop at Berwick was very good. I can't thank you enough for a marvellous break i will certainlybook again. My one complaint was a dog (not a guide dog) allowed in the restaurant at meal times

Helpful?
Jenny
Jenny
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Very good value for money

Everyone was so polite and nothing was too much trouble. This was my first time with Alpha and no question was deemed too silly. The food was very good definately home cooked and the waiting staff very efficient. I was particularly impressed thith the lady who cleaned my room - she was there when I came in oneday and remarked that the room seemed cold. She offered to get me a blanket and a small heater if I needed it. small touches like this are what makes a holiday great.

Helpful?
Mrs Anne Thomson
Mrs Anne Thomson
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Great value for money

Great value for money, good food , great driver

Helpful?
Mel Roberts
Mel Roberts
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Happy Holiday

The staff were always very kind, pleasant, and helpful. we had a great view from our hotel room, and it was a lovely room. We enjoyed the food. We didn't try any of the evening entertainment, bingo, etc. So can't comment on that, we were tired after full days out.

Helpful?
Anne Brown
Anne Brown
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

For the money it was good value

For the money it was good value. Staff were excellent food very good room good just a bit of noise from outside fan entertainment ok and half price bar was a bonus thank you Metropole Hotel Torquay

Helpful?
Barry Walsh
Barry Walsh
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

The hotel in Porthcawl is excellent

The hotel in Porthcawl is excellent, great position and ideally located close to all amenities. The hotel team are all extremely pleasant, friendly and committed to delivering excellent standards for customer comfort

Helpful?
Liz
Liz
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Very welcoming staff

Very welcoming staff. Good food and good entertainment

Helpful?
maliza
maliza
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Total care

The total care, from transport arrangements, to hotel. Freedom to pursue individual preferences, yet company and activity available, appropriate to varying ages of clientele.

Helpful?
Patricia
Patricia
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

The hotel was very good and the staff…

The hotel was very good and the staff were very pleasant and couldnt gave been more helpful. The driver Richard was excellent and I certainly hope to see him again when I book for next year. I will certainly mention the holiday at my line dancing classes and may be able to get up a small, party-

Helpful?
Lord michael Foden-walker
Lord michael Foden-walker
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Hotel was central

Hotel was central, staff were friendly and helpful room was clean and tidy,food was good varied everyday.

Helpful?
Barbara Carratt
Barbara Carratt
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

We love the Eliott hotel

We love the Eliott hotel. All the staff were very friendly and remembered us from previous visits. The food was delicious and we struggled to finish the large portions. Our driver Tony was lovely and full of information.

Helpful?
Carol K
Carol K
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Drivers Andy & Sean were great

Drivers Andy & Sean were great. Andy in particular had great knowledge of the areas in and around Tenby which made the holiday much more enjoyable. The weather was really good which was a bonus. Cliffe Norton hotel very clean and comfortable. Food good and staff excellent. Entertainment every night.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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