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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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lincross
lincross
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

Good value!

Very well organized excursions, and courteous friendly staff in hotel. Excelent spacious room and cleaned dailly, also a great location. The menu and food presentation could be improved. A small criticism which is probably a personal choice, is that excursions involving retail high street shops is not what we need to visit multiple times as all accessable at home, and was a comment made by other travellers.

Helpful?
Peter Mooney
Peter Mooney
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

A very good driver and hotel was…

A very good driver and hotel was excellent with good food and entertainment

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Jean
Jean
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

Lovely friendly hotel

We self drive and have been to the Royal Norfolk hotel Bognor Regis before. Staff are great and friendly. Food caterers for all tastes and fussy eaters, nothing is to much trouble you only have to ask and they will sort it if they can.

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graham
graham
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Enjoyable holiday

The coach and driver were very good. Hotel was of a very good quality and the staff were great. Trips well organised and enjoyable. Would definitely recommend this holiday.

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Sylvia Murray
Sylvia Murray
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Cumberland hotel .with alfa been going with alfa travel self…

Have been going with alfa travel self drive for a few years to scarborough..the Cumberland hotel can not recommend it enough .hotel staff can't do enough for you .meals lovley ..

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keith
keith
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

so well organised from start to finish

so well organised from start to finish

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Jean
Jean
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

Happy

Staff very pleasant hard working and efficient.

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Elayne
Elayne
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

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David machin
David machin
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

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Butterfly
Butterfly
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

Helpful?
Stephen Hall
Stephen Hall
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

Helpful?
Sue Evans
Sue Evans
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

First coach trip with Alfa, Royal Scotland

This was our first coach trip with Alfa, we were not disappointed with the trip. Fantastic itinerary, the coach driver Steve T was brilliant and went out of his way to give us a good holiday. But we were not impressed by the Angus Hotel, I have already sent a separate text to Customer Care detailing all the problems we encountered. This is nothing to do with Alfa as would 100% go with them again.

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Joan Bennett
Joan Bennett
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good holiday and hotel

Good holiday and hotel, but not too keen on long coach trip

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Hazel James.
Hazel James.
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Yarmouth was lovely and the boat…

Great Yarmouth was lovely and the boat trip,on the Broads was gorgeous. Our driver Sean kept us laughing, the hotel and staff were very good as we always know as we have travelled with Alfa for many years. We have booked two holidays for 2026, and hope we have such lovely weather but maybe not quite as hot.

Helpful?
Eileen Geaney
Eileen Geaney
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Our 5day stay in Dunoon experience.

Our 5day stay in Dunoon was very enjoyable. Hotel was large, benefiting from fairly recent refurbishment, clean, room small but adequate with bonus of “sea view”. Constant hot water. However, no air conditioning and in recent heatwave it was essential, especially in dining room. Staff welcoming and dining room/bar staff friendly. Food varied and good. Entertainment was enjoyable. Trips out were interesting, fortunately the coach was air conditioned, some roads narrow but the driver was experienced. Could have had notable Lochs pointed out. Places we visited-Isle of Bute/Mount Stuart and Oban via Ferry and “breaks” along the way. All enjoyable. We were a party of 4, enjoyed the experience and ready to book similar trips.

Helpful?
Barry
Barry
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Travel to and from resort was excellent…

Travel to and from resort was excellent no problems hotel was very good trips out very good value will be booking again

Helpful?
Debi
Debi
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Great holiday...only one downside, bedrooms need updating

Nice hotel but bedroom definitely needs updating. Curtains were years old, paper peeling off walls in places, light on wall kept going off and a plug socket was loose. Food was lovely and hot. Dining room staff were lovely and helpful but not enough of them. They seemed to be rushed off their feet. Trips out were great and thoroughly enjoyable. Met lots of lovely people and the new driver Tony was brilliant. Couldn't do enough for us. A big asset to the Alfa Team. Thank you for a great holiday 😁

Helpful?
Nanny Eil
Nanny Eil
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Wonderful break away

Drivers were friendly and knowledgeable. The hotel, Manager and staff were wonderful and couldn't do enough for us. Food was remarkable and plenty of choice. Hotel in prime position on seafront. Excursions were really good enjoyed visiting different places especially boat trip on Broads. We had a thoroughly wonderful holiday.

Helpful?
Trudy Clayton
Trudy Clayton
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Very nice indeed

This is a lovely hotel in an absolutely perfect location, the staff were,as usual,really friendly and helpful and the place was very clean in the public and private rooms,however the food was a bit of a letdown with boring choices and small portions. The journey was pleasant, we had a great driver and the coach was clean and comfortable.

Helpful?
Gillian Worth
Gillian Worth
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very well organised

Very well organised , and very happy that the coaches ALWAYS pick up in Witney , where I live. The drivers are friendly and do a fantastic service , always recommend Alfa tours

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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI