Airnewzealand Reviews

Reliable service with good communication throughout the booking process. The mobile app could use some improvements but overall experience was positive. Fair pricing for the level of service provided.

The premium service tier is excellent with dedicated account management, but the standard service felt a bit impersonal. Pricing is fair for what you get, though some competitors offer better value for smaller companies. Staff knowledge is generally good but varies between representatives.

Their corporate account system makes booking so much easier than dealing with individual bookings. The reporting features help a lot with expense management too.

Worked with them to arrange travel for our board meeting participants. Despite some complex scheduling requirements, they managed to accommodate everyone's preferences. Quick responses to queries and transparent pricing structure.

First time using their business services for our team's overseas training trip. Everything was perfectly coordinated from flights to accommodation. The travel consultant assigned to us was knowledgeable and proactive in suggesting cost-effective options. Will definitely use them for future corporate travel.

Service quality is undeniably good with attentive staff and smooth processes. However, the pricing is on the higher side compared to other providers. You definitely pay for the premium service level, which may not be justified for all business types.

Used their business services for international client meetings. The booking process was straightforward and staff were helpful. However, there were some delays in getting confirmations and the online portal could be more user-friendly. Overall satisfied but expected slightly better communication.

When our original flight got cancelled due to weather, their business services team worked around the clock to get our executives rebooked. They even arranged hotel accommodations and ground transport. This level of service is why we keep coming back.

Generally happy with their business services but encountered a billing error that took several calls to resolve. The travel arrangements themselves were fine and reasonably priced. Would use again but hope for better administrative accuracy.

Booked their corporate travel package for our company's Auckland conference. The team was incredibly professional and handled all our complex requirements seamlessly. Flight changes were managed without any hassle, and the cost savings compared to booking individually were substantial. Highly recommend for business travel needs.

Needed urgent travel arrangements for a last-minute business deal. They pulled through with same-day bookings and even secured upgraded seats. The whole process took less than two hours from initial call to confirmation. Professional and efficient service.

Been using them for three years now for all our business travel arrangements. Consistently good service and competitive rates.