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99designs logo

99designs Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed 2 weeks ago

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

99designs receives a generally positive reception from users, with many praising the platform for its diverse range of designers and the quality of the final designs. Reviewers highlight the effectiveness of the contest format, which allows clients to receive numerous submissions and find a designer who aligns with their vision. Many customers report satisfaction with the professional results and affordability compared to traditional design agencies. However, there are notable concerns regarding customer service, as some users experience slow responses when issues arise, particularly with file delivery. Additionally, a few reviewers mention that the quality of submissions can vary, with some low-effort designs mixed in. Overall, while the platform excels in providing creative options and value, improvements in customer service are needed.

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Based on reviews, created with AI

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See what reviewers are saying

Barbara Smith
Barbara SmithFeatured

2 weeks ago

5 out of 5 stars

Amazing results for my restaurant rebrand

Absolutely thrilled with the logo design I received! The designer understood my vision perfectly and delivered something that exceeded my expectations. The whole process was smooth and professional. D... See more

Linda Martin
Linda MartinFeatured

2 weeks ago

4 out of 5 stars

Great platform for finding designers

Used 99designs for my startup logo and was impressed with the variety of submissions. The contest format worked well for us since we got multiple options to choose from. Quality varied quite a bit, bu... See more

Richard Perez
Richard PerezFeatured

2 weeks ago

3 out of 5 stars

Good for logos, less so for complex projects

Works really well for straightforward design needs like logos and business cards. However, when I tried to use it for a more complex branding package, the communication barriers became apparent. Stick... See more

Amanda Hernandez
Amanda HernandezFeatured

2 weeks ago

4 out of 5 stars

Excellent value for money

Compared to hiring a traditional design agency, this was incredibly affordable. Got over 80 design submissions for my contest and found several I really liked. The winner delivered all file formats I... See more

Filter by rating:
Barbara Smith
Barbara Smith
1 reviews•Experienced
Featured
15 days ago
5 out of 5 stars

Amazing results for my restaurant rebrand

Absolutely thrilled with the logo design I received! The designer understood my vision perfectly and delivered something that exceeded my expectations. The whole process was smooth and professional. Definitely worth every penny.

Helpful?
Linda Martin
Linda Martin
1 reviews•Experienced
Featured
15 days ago
4 out of 5 stars

Great platform for finding designers

Used 99designs for my startup logo and was impressed with the variety of submissions. The contest format worked well for us since we got multiple options to choose from. Quality varied quite a bit, but the top designers really delivered professional work. Price was reasonable for what we got.

Helpful?
Richard Perez
Richard Perez
1 reviews•Experienced
Featured
15 days ago
3 out of 5 stars

Good for logos, less so for complex projects

Works really well for straightforward design needs like logos and business cards. However, when I tried to use it for a more complex branding package, the communication barriers became apparent. Stick to simpler projects for best results.

Helpful?
Amanda Hernandez
Amanda Hernandez
1 reviews•Experienced
Featured
15 days ago
4 out of 5 stars

Excellent value for money

Compared to hiring a traditional design agency, this was incredibly affordable. Got over 80 design submissions for my contest and found several I really liked. The winner delivered all file formats I needed and was very responsive to revision requests.

Helpful?
William Garcia
William Garcia
1 reviews•Experienced
15 days ago
2 out of 5 stars

Customer service needs work

The design quality was good, but when I had issues with file delivery, customer service was slow to respond. Eventually got everything sorted out, but it was frustrating. The platform itself works well once you figure it out.

Helpful?
Karen Perez
Karen Perez
1 reviews•Experienced
15 days ago
3 out of 5 stars

Mixed experience

Got some good designs but also a lot of low-effort submissions that seemed rushed. The platform itself is easy to use, though the feedback process could be more streamlined. Ended up with a decent logo but had to wade through quite a bit to find quality work.

Helpful?
Robert Lopez
Robert Lopez
1 reviews•Contributor
15 days ago
5 out of 5 stars

Perfect for small business branding

As a small business owner, this was exactly what I needed. The contest format let me see different creative approaches I never would have thought of. Communication with designers was generally good, and the final files were delivered properly. Would use again.

Helpful?

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Donna Davis
Donna Davis
1 reviews•Contributor
15 days ago
5 out of 5 stars

Love the variety of designers

What impressed me most was the diverse range of design styles and approaches. Got submissions from designers all over the world with completely different creative perspectives. Made the selection process exciting rather than stressful.

Helpful?
Jennifer Gonzalez
Jennifer Gonzalez
1 reviews•Contributor
15 days ago
3 out of 5 stars

Took longer than expected

While I eventually got a design I liked, the process took much longer than advertised. Had to extend the contest deadline and provide additional feedback rounds. The quality was there in the end, but be prepared for potential delays.

Helpful?
Lisa Williams
Lisa Williams
1 reviews•New Reviewer
15 days ago
4 out of 5 stars

Surprisingly professional results

Wasn't sure what to expect from an online design contest, but the quality exceeded my expectations. The winning designer was incredibly professional and delivered everything on time. The revision process was smooth and collaborative.

Helpful?
Brian Lee
Brian Lee
1 reviews•New Reviewer
15 days ago
5 out of 5 stars

Great experience overall

From start to finish, everything went smoothly. Easy to set up the contest, got plenty of submissions, and found a designer who really understood our brand vision. The final logo has gotten tons of compliments from customers.

Helpful?
Mary Anderson
Mary Anderson
1 reviews•New Reviewer
15 days ago
4 out of 5 stars

Decent platform with room for improvement

The concept is solid and I did get a usable design, but the quality control could be better. Too many designers submitting generic templates with minor modifications. The standout designers really shine though, so it's worth sorting through to find them.

Helpful?

Frequently asked questions for 99designs

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Take a closer look

About 99designs

99designs is an online marketplace that connects businesses and individuals with freelance graphic designers for various design projects. The platform facilitates design contests and one-to-one collaborations for services including logo design, web design, packaging, and other visual branding needs. Users can browse designer portfolios, launch design competitions, or work directly with selected designers to complete their projects.

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