Friendly and Efficient
The gas engineer called me in the morning to confirm what time he was coming. Whilst there he was friendly and professional and explained the outcome of the service.

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
The gas engineer called me in the morning to confirm what time he was coming. Whilst there he was friendly and professional and explained the outcome of the service.
Polite and professional
Very good experience explained everything to what is covered by the insurance
Marvin was polite, he explained everything. He looked in the loft. I was satisfied.
Very good 😊 John was very professional
Excellent service. Highly recommended
The whole experience was great. The engineer was very polite, did the boiler survey and also gave me advice on things to be aware of to ensure smooth operation of my heating system.
It was very easy to renew my policy. The agent was helpful, clear and pleasant. They went over everything in great detail.
I gave it 4* because booking it online was not straightforward. The engineer, Danny was efficient and replaced a unit.
Straightforward amd easy sign up
Excellent service, very professional
Great experience. Nice engineer
Fredrick was an absolute gentleman thank you 24|7 for a great experience
Mohammad Jahangir arrived within the scheduled time to service my boiler. He conducted the inspection quickly and efficiently, maintaining a high level of professionalism throughout. I appreciated his attention to cleanliness—he wore shoe covers while walking on my carpeted area, which was a thoughtful touch. He confirmed that everything was functioning well with the boiler and proactively recommended installing a carbon monoxide alarm in the kitchen for added safety. Overall, I'm very happy with his service and would highly recommend him.
Very happy to say the engineer was very good on time and very courteous definitely deserves 5 stars out of 5
Remedial boiler work required. Engineer Eden Clark was excellent. On time. Very professional and got the job done quickly and safely. Very happy!
Good service, happy with 247
The sign up process was very clear and easy. I understood clearly the service that I was buying.
Engineer seemed very efficient and was extremely polite
All good easy to set up
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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