Service
Easy to use great service

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Easy to use great service
Great service quik and easy to set up fully recommend
On time, excellent service
Craig, perfect, very nice, polite. 👍
Engineer David was fantastic and very friendly. Polite, professional and talked us through what he was doing. Very pleased thank you
David the engineer was very polite and professional. He put shoe cover when stepped inside. As was very friendly and respectful to my cat when entering my home.
The visit by service engineer was very professionally done and boiler was serviced as per requirements.
Great yeah, great very efficient
Engineer arrived on time. Very polite.
The advisor was nice & pleasant
Prompt and efficient service from Shah.
Appointment are asking a day before or same day. Sometime had appointment cancelled as well. Otherwise is ok.
Very impressive , speedy service and determination to get job done.
Firstly, it was very easy to book a service. Dave the engineer on the day kept me informed as to his arrival time and was very prompt. He was very professional, friendly and polite. I am disabled and he made sure I was fine with everything and gave me time to settle and fully explained what he was doing. When he had finished, he made sure I understood the service and gave me feedback on my boiler. A very good experience.
My experience was really good
Well pleased with experience
Liam was great very kind, explained the process and what would need to be done in the future to tue boiler for its longevity.
My engineer Liam was great. Got a timeslot and everything was very smooth and professional.
Prompt information arrived on time engineer was very polite
My 247 Gas engineer Aleem, was very attentive with his work, he has great knowledge of the work and has amazing customer service skills!
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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