247 Home Rescue Reviews

Company quick to respond and our engineer Ryan is always very capable and polite.

Very easy and straightforward to understand

Polite and professional

AS USUAL sTAFF GREAT

Lovely and friendly, Gary was great! Very happy with his service thank you so much!! :D

Mohammed your engineer did a great annual service check. Thanks

The engineer came on time, was polite and friendly and carried out the service with no problems.

The engineer was helpful and able to explain the procedure very cleanly

Booked a boiler service and got an appointment within 3 days. The engineer, Lewis, was polite, courteous and professional. Couldn't ask for more really

Simple and straightforward process.

Good plumber helpful knowledgeable good communication

Aqeel: I just wanted to thank you for the excellent service you provided during the recent boiler maintenance at my property. You were punctual, professional, and clearly knowledgeable about the system. I appreciated how you took the time to explain what you were doing and offered helpful advice on keeping the boiler running efficiently

Engineer gave me a 3 hour window which he met. Completed service quickly and gave me feedback on what he did and what I should do in the future.

24/7 serviced my boiler my only concern was they book a service with no time allocated so it’s an all day appointment

Good service

Fridge freezer was not working, had engineer visit after 4 days, they've ordered the parts and waited another 8 days , it was out of stock and will take time to get the parts when I called them and explained. They offered £200 for a replacement or I need to provide proof of purchase to get full amount. Enough from them - it's not peace of mind product- it's lost my peace and gave me stressful time. They were not helpful at all.

Liam was polite, professional and helpful at ll times. .

I recently had the pleasure of working with 247, I have been a customer of theirs for many years. Their service engineer who came to do the yearly service was excellent. From the moment he arrived, he was professional, courteous, and genuinely attentive to my concerns. What stood out most was his friendly and helpful attitude. He went above and beyond to ensure everything was functioning perfectly before leaving.

Company keeps sending me messages to book the annual service I payed for in my package but after several months have still to make a single slot actually available to book Speaking to customer service just got me another link to unavailable slots. Requested call back ignored. Absolute joke. Fortunately Ive not had an emergency yet ...I guess there's none of those available either

Nigel was totally professional, arrived on time, very pleasant chap!