The engineer was very professional and…
The engineer was very professional and effficient

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
The engineer was very professional and effficient
The engineer Thomas was friendly and polite and professional. The service was completed efficiently and everything left as it was when started.
The engineer Richard was very knowledgeable and helpful . He serviced our boiler and was friendly and polite .
Engineer Geoffrey was very helpful and professional
Engineer was very polite and helpful, job done quickly
It was all fine as i told the lady that phoned me.
Tremendous service from Ali - answered all my concerns and gave a good value deal.
Aziz came to fix an issue that I had. He was very professional and went above and beyond. He is a credit to the company. The company overall gives great service
Easy to sign up and add my appliances as needed
Nadeem from 247 Rescue was very nice, polite, honest and done job very good.
The engineers turned up on time, having rung me to advise as to what time they would be arriving. They were very polite, respectful and efficient and got the job done with no fuss.
Charlie was very polite and carried out the boiler service without a problem and also checked the carbon monoxide monitor. Very polite.
They keep you well informed about your appointment and phone you to tell you they are on their way the engineer Craig was very polite and answered any questions that I asked very happy with the service
good response over the phone. Quick engineer visit and resolution of problem. Good communication
Hi I had 24/7 home rescue come to my house on the 1/7/25 to service my boiler. The booking of this work was very easy, I was given a phone call to advise the engineer was 15 minutes away. Kevin an old school engineer turned up and was very professional, courteous and advised everything he was doing and needed to do. Within 30 minutes everything was completed and I would have no reservations with recommending him to service/ work on your vulnerable grandma, aunt etc as I know he would never try to take advantage by doing unnecessary work. It is such a shame that we don’t have enough Kevin’s to go round 10/10
Was a simple process, the lady explained everything... good customer service.
Engineer was polite and helpful. He explained everything clearly.
All good, easy to use, good tool
Well informed of time of arrival, engineer very polite, went about the job in a very professional way
Polite and professional attitudes and kind
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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