Good telephone service
Good telephone service. Shabir helped me to do a Boiler Cover.

8 months ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
8 months ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
8 months ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Good telephone service. Shabir helped me to do a Boiler Cover.
Good service
Aleem was excellent person nice and polite
Andrew was on time and did an amazing work
My landlord has a service contract with them. Top notch service year after year. This years engineer called Rob was on time, professional and very polite.
Contacted to make an appointment Engineer informed me on arrival Al Sayed was professional and friendly
Fast and efficient service. Very polite engineer John.
My experience was good the person was very polite and helpful the only fault was that I had trouble understanding what they were saying
Friendly staff and very helpful Solved my problem.
Helpful representative Saheema
Very polite engineer highly appreciated visit.Thank you.
The engineer, Adam, really did a thorough service, was courteous, friendly and cleaned up after himself. Glad I took out the service with 24/7
Friendly and helpful.
Tried to book boiler service online, every slot fully booked until 30/12/2026. Didn't want to waste anymore time trying to find a date. Ebad from customer service resolved this same day and therfore left 5 star review.
The team were very professional in arranging the servicing arrangements and Thomas our engineer was first rate. Thomas was courteous and very professional he called in advance to let us know he was on his way well within the allotted timeframe offered by 24/7.
Very good service. Stuart the engineer was very polite. No problems
A excellent company. just had our annual boiler safety check. Andrew Maher the 24/7 engineer was great
Very pleased with the company's customer service agent who guided through various service options in a clear and helpful way. Impressed and hopefully, long may continue if as and when I need a repair in the future
This is a very genuine review.I had one hell of a nightmare last night with a flooding toilet.Called 247 rescue early this morning, prompt on answering the phone.The customer service team were excellent.They sorted an engineer visit within a couple of hrs.I received a text to let me know the engineer was on his way. Shane turned up on time and was very polite and ask me if he should take his shoes off. He took time to listen about the problem I had with the leak😀Shane explained and assured me on exactly what he was going to do to put it right,he did exactly that👍.He offered some good advice before leaving.He left my bathroom very tidy. 247 thank you and a big thank you Shane.247 rescue should feel very proud to have this young man working for your company.💯👌
Good engineer (Azaz). Very polite and helpful; he clearly knew what he was doing and took the time and trouble to explain things thoroughly. Recommended.
Based on analysis of 20 reviews rated 1-2 stars for 247 Home Rescue
“Poor service”
“Had the policy with all the trimming”
“I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the pr...”
“Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried o...”
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247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback, with many customers praising the excellent service and the professionalism of the engineers. Reviewers frequently highlight the politeness and knowledge of the staff, noting that they provide clear explanations and complete tasks efficiently. Customers appreciate the promptness of appointments, with many mentioning that engineers arrive on time and leave no mess behind. However, there are some complaints regarding issues with promotional codes, as one customer experienced difficulties applying a discount during the purchase process. Despite this minor setback, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the competitive pricing. Overall, 247 Home Rescue is regarded as a reliable choice for home service needs.
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