Yorkshire Water Reviews

Nicky who I spoke to was very kind and helpful and told me about a scheme which I didn't know about which will be very beneficial to me.

Great customer service

So easy to close my account on line

Never had an issue with Yorkshire water. The website is easy to navigate. We get informed of any works intended nearby.

really easy to use made an account fairly quickly and set up my water bill payments in just a few minutes. looking forward to contacting yorkshire water for a meter reading for the most accurate bill.

Perfect service from Yorkshire water no messing around everything done in a matter of minutes . Very pleased with everything

The lady was extremely helpful, very understanding of my financial situation

Top water always kept me up to speed with offers

Really helpful advisor on the phone. Explained everything clearly and helped to sort our bill out for moving house.

The person I spoke to was very helpful.

Recently moved. Set up new account online without any problems. Very pleased.

Easier to do online than on paper

It didn’t take long for my call to be answered & the staff were so efficient & helpful in dealing with my query. Highly recommend their call handlers, they are a credit to the business.

Prompt action by helpful staff.

Reporting my change of address was easy and straightforward.

Being listened to and issue resolved well.

There was NO delay, NO passing me on to the next department. JUST confirmed who I was my address then confirmed I had set up a direct debit previously so the payment for my water would be paid straight away. ONE less payment to think about. Thank you again.

Very impressed with the customer service today. Phone was answered immediately and the telephone conversation was very informative and extremely helpful Thank you 10 out of 10

No waiting on the phone and people you can understand