Yorkshire Water Reviews

Pretty poor. Online account unreliable, half the time does not accept password or then says no property linked to account. Then call and no relevant options. Frustrating.

The lady I spoke to today her name is Chloe she was really nice and very helpful she explained everything to me about my query about my bill and with my health condition it was very kind of her she was very helpful and explained properly to me thanks.

Really easy, fast efficient registration and service

Very nice people and very polite and helpfull

Easy and simple to arranged perfect solution

Really helpful on the phone, polite and resolved my issues quickly

Really easy to register property to enable me set up new account. Thanks

Excellent service job well done

No issues. Easy to deal with recently but I’ve not really had any huge problems

The customer service was excellent during my call today. My issue was in getting an external leak sorted which is taking a long time due to availability of tradesmen, plumbers, groundwork and engineers. Yorkshire water were very helpful and set me on the right track to resolve matters.

Very helpful and polite

Customer services really good. Great easy to use website.

Very nice experience flexible payments and adjustable way of paying

Advisor was excellent yorkshire water themselves take the mess

Very easy to set up

Had a smooth swap from one house to another

Was really easy to follow only took minutes was no hassle

When we close the account it shows a big amount to settle the account .We sure we dont have that much of water usage .we dont know how this outstanding came to us and there is no breakdown for the payment we done.

Brilliant customer service 😊 Advisor clearly explained all my options and how usage and meter reading system works. I'm autistic so needed the advisor to go through the information several times so I could process it properly. Nothing was too much trouble and he definitely went the extra mile for me 👍 He came up with a much better way for me to pay my water bill. He was patient, caring and knowledgeable. I felt so reassured and empowered with what will happen moving forward after the phone call.