Ryan was so awesome
Ryan was so awesome. He gave an honest/accurate quote. He answered or called me right back if I had a concern, putting my worries to rest. Delivery was on spot as well. Driver was pleasant and accurate as well.
Xpress Auto Transportation Inc is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and c...Read more
Jack cooper was so nice and helpful
Ryan was so awesome. He gave an honest/accurate quote. He answered or called me right back if I had a concern, putting my worries to rest. Delivery was on spot as well. Driver was pleasant and accurate as well.
Ed is one of the most responsive and professional shipping agents i ever worked with. He is excellent in every respect and i highly recommend him. He is my go to agent for any vehicle shipping anywhere in the US.
Nice and easy work with you
Very professional service, reliable , good price everything very good….
What a great professional is Martin! Looking forward to working with him again
Follow-up..the company called me to remove the review..without resolving my issues...to complicate the matter more they hired a drive who didn't speak English and insurance was expired..so now they are saying a claim can not be filed as he was never insured...Max is obviously not capable of resolving my concerns. Is this company being run by clowns..the level of incompetence and deception is staggering? Where is the Senior Leadership and accountability as its blatant that customer satisfaction and the customer experience isn't a priority for this company. Max even had the audacity today to ask me to pay $200.00 to resolve this issue and hung up on me when I told him no. You can not make this up. Is this even a legitimate transportation company? Again stay away from this company..do not trust them with your transport needs. ‐------------------------------------------ DO NOT Use this company to transport your vehicle This vehicle transportation company is the worst. DO NOT use them. They delivered my vehicle to me at 10PM...so I had to inspect it using a flashlight. The damages that I immediately noted during off loading I showed the driver and took pictures of it. I sent the pictures of damages that I identified and the BOL (no damages noted at the time of pickup and no signature at pickup nor drop off) to the dispatcher. I called the dispatcher the next day (Max) and he said that he was working to resolve my issues. It's been 3 weeks and they are giving me the run around and all I hear is why they cant resolve my concerns cause the driver doesnt work for them. DO NOT trust this company to deliver your vehicle safely, find another provider as customer satisfaction and safe vehicle delivery is not a priority as they state on their website but taking your money is. Date of experience: March 29, 2025 ______________________________________
Alen parker it's a good worker
Worked with Thomas Scott and quoted $750 from Phoenix, AZ to Kansas City MO. the day of pick up he called and said his driver was full for today and has one for tomorrow for $1300. Seems like a scam operation. Received a call from their “customer service” asking me to take my comment down if they fired Thomas Scott and assigned my transport to another member of their team who would quote the lowest possible price. And asked if that would satisfy me enough to remove this comment. I responded with the only way I’d be satisfied is if they picked up my car tomorrow (1day late from my contract date) for the same price as the quote, $750. I’m doubtful I will get a call back and wonder if it’s even a legitimate business that I am willing to hand my keys over to.
Ryan is great to work with smooth sailing
Andrew kept me updated every step of the way, from scheduling the pickup to making sure the driver arrived on time. He even followed up after delivery to make sure everything went well. That kind of follow-through is rare these days.
The Agent Alex he is very professional and the company is great
Agent Alen Parker was so helpfull punctual and really responsible. Driver also was so nice with me 👍. Alan gave me cheapest price. I appreciate their services. Definitely next time I will call directly to him.
I worked with Joseph Patrick from Xpress auto transport. He made the process very easy and before I even paid a deposit he had sent me the drivers name, a picture of the truck and all the important information I needed to make an informed decision. Other companies took my deposit then they started looking for a driver. For future customers use a credit card, I was able to get my money back from the other companies I gave a deposit to. If I would have used my debit card I would have been out of luck. I give Xpress auto 10/10.
Great company! Worked with Kevin Miller. Everything went great!
Kevin Miller was great with over communication and on time vehicle delivery.
I would highly recommend express auto transport! Kevin Miller was persistent and got us what we needed! Great job Kevin!!!!
Thomas was very professional and easy to fork with great Broker in Auto transport industry *****
Tomas is very responsible, It is a pleasure to work with him, I plan to work with him in the future. THANK YOU 🤗
Thank you for Tim Taylor for his deep work!!
Thank you Thomas !
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