Xpress Auto Transportation Inc

4.572992700729927 out of 5 stars
4.6
Excellent274 reviews

TrustScore

4.6
4.572992700729927 out of 5 stars
Excellent
5 out of 5 stars
241
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
28
274 reviews in total

Review summary

Xpress Auto Transportation Inc is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Working with Express Auto…

Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and c...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality Service

Thanks Mark for your help

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Jack cooper was so nice and helpful

Jack cooper was so nice and helpful

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good Service

Nightmare. They try to double the price

0
0
🔥 High engagement

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11 months ago
5 out of 5 stars

Thank you for your service

Thank you for your service, I'd like to mention Ryan is the best!

Helpful?
11 months ago
5 out of 5 stars

Broker Thamas was so professional and…

Broker Thamas was so professional and nice.

Helpful?
11 months ago
1 out of 5 stars

**Harassed by Xpress Auto Transport**

**Harassed by Xpress Auto Transport - Know Your Rights!** I strongly advise against doing business with Xpress Auto Transport. They repeatedly harassed me with unsolicited messages, even after I explicitly told them to stop. One of their messages was sent before 8 a.m., which is a clear violation of the Telephone Consumer Protection Act (TCPA). I tried to address the issue directly with the company, informing them about their TCPA violations and the compensation I was owed under the law. Instead of taking responsibility, their response was dismissive, claiming they are a small company and can’t pay me anywhere close to the amount owed. They didn’t even make an offer or attempt to negotiate a resolution. I waited long enough for a fair resolution, but they failed to act in good faith. As a result, I am filing formal complaints against them, and if necessary, I will seek legal assistance to hold them accountable. I urge everyone to educate themselves about TCPA rules to protect your rights. Companies like Xpress Auto Transport should not be allowed to take advantage of consumers and disregard the law. If you’ve been harassed or violated by this company or others, I recommend speaking to an attorney to explore your options. Stay informed and don’t let companies like this get away with such behavior.

Helpful?
Trisha
Trisha
1 reviews
11 months ago
5 out of 5 stars

Theodore was helpful and this was a…

Theodore was helpful and this was a convenient service. Being able to communicate by text was very helpful also.

Helpful?
11 months ago
5 out of 5 stars

I would recommend working with Theodore and this company to anyone

Theodore was very nice to work with. He was very responsible and trustworthy and kept good in touch with me from the first time that I called to enquire. Because these are the winter months, and there are not a lot of cars being shipped, and our car was in a more remote location, the price was a little higher than the original estimate, but he was willing to work with me and was very kind. I would recommend working with Theodore and this company to anyone who wants to ship their car!

Helpful?
12 months ago
5 out of 5 stars

Great company to work with

Great company to work with. Ryan was really helpful, always online and ready to assist.

Helpful?
Charles Hu
Charles Hu
1 reviews
12 months ago
5 out of 5 stars

Pickup on time and delivery on time

Pickup on time and delivery on time. Great service and friendly staff.

Helpful?
Angel Hall
Angel Hall
1 reviews
12 months ago
5 out of 5 stars

Broker David Smith was very helpful a…

Broker David Smith was very helpful a professional a provided all information for this transport.

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Shannon Clark
Shannon Clark
1 reviews
12 months ago
5 out of 5 stars

Where can I start…….

Where can I start…….. I was having a pleasant trip to see my grandson in Atlanta All of a sudden my truck started to act 🆙 and wouldn’t accelerate I made it off the freeway to a gas station in no man’s land I had to pull myself together found a place to stay call AAA to come tow my truck to the hotel Now it’s time to find someone to get my truck back to Michigan 756 miles away I found this company Xpress Auto Transport when no one could come the same day and they where over charging Xpress come through they gave a reasonable price and they are very fast my truck made it home before me pick up and drop off was very smooth that was my experience and if you need a responsible and reliable and safe company with no extra fees I appreciate them and you will too 😊🙃😉

Helpful?
sam sevdalis
sam sevdalis
1 reviews
12 months ago
5 out of 5 stars

Service was great

Service was great! Alen Parker was able to take care of everything same day. From the initial contact, getting the car picked up, and delivery to me all on the same day. Had my car here from 2 states away. Thank you.

Helpful?
John
John
1 reviews
12 months ago
5 out of 5 stars

Great work

Great work, we had a bike from FL to AZ, thank you Theodore.

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Alex
Alex
1 reviews
12 months ago
5 out of 5 stars

We worked with David he is professional…

We worked with David he is professional of his job, I hope we will work again, thank you!

Helpful?
Jose
Jose
1 reviews
12 months ago
5 out of 5 stars

Working with David from Xpress Auto…

Working with David from Xpress Auto transport has been an incredible experience. Great communication all the time always looking to give the best service to our customers. Looking forward to continue working together.

Helpful?
Victor Macias
Victor Macias
1 reviews
12 months ago
5 out of 5 stars

Great service from AZ to CA.

I was in a hurry to get my car from AZ to L.A. David didn't take advantage of the situation. He was even able to find me a driver that worked around my schedule. I got home and my car was already there.

Helpful?
12 months ago
5 out of 5 stars

David is an excellent shipper

David is an excellent shipper. Looking forward to work with you again. Thanks

Helpful?
Keti kobulia
Keti kobulia
1 reviews
12 months ago
5 out of 5 stars

Best brockerage company

Best brockerage company, will work again. Thanks to Alen Parker

Helpful?
Chris Cekosh
Chris Cekosh
1 reviews
12 months ago
5 out of 5 stars

I was surprised that the driver got the…

I was surprised that the driver got the car to me so quickly.

Helpful?
Dare M Glez
Dare M Glez
1 reviews
about 1 year ago
5 out of 5 stars

Thank u for your Great job

My experience is very good

Helpful?
about 1 year ago
5 out of 5 stars

Thank you for your business

Thank you for your business. Great company to  with. We look forward to working with you again in the near future! We have rated you with a positive on Central and would appreciate it if you would take the time to rate us back, Thank you so much, and God Bless!

Helpful?
about 1 year ago
5 out of 5 stars

The experience is great

The experience is great! The car was pucked up really quickly and after 5 days I have already received it in other state. All the team was on the connection. I worked with manager Alen and I am really grateful to him!

Helpful?

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