Tiempo de entrega es demasiado tedioso
Tiempo de entrega es demasiado tedioso, dicen 1 semana y demoran meses
2.3
Poor
100 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Zumiez has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
What a horrible company
What a horrible company. Incompetent! No sense of style, environment greedy poluters! How are these stores even selling.
I love this website sm 😍😍😍
I love this website sm 😍😍😍
We went to the Ross Park Mall and the…
We went to the Ross Park Mall and the sales associate who worked with my son was amazing! She was very patient and hardworking. Her sales associate # is CTO948. I wish I had gotten her name
Company details
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Contact info
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Website
www.zumiez.comAll reviews
100 total • Write a review
Showing 31 - 40 of 96 reviews
KH
Very fast shipping
I placed an order on November 14, my order was shipped a day later and I already received my order on November 17 (EU/Netherlands). The ordered t-shirt was delivered in good condition and the size was also correct. Very happy with it! Excellent service Zumiez!
Date of experience: November 17, 2023
A
I don’t understand the bad reviews
Fast international shipping, it’s true you gotta pay cumstom fees but it’s not their fault. Overall great experience
Date of experience: October 20, 2023
TC
I got fast shipping and quality…
I got fast shipping and quality customer service very pleased
Date of experience: July 26, 2023
TJ
Bestilte 2 t-shirts hvorefter jeg får…
Bestilte 2 t-shirts hvorefter jeg får tilsendt 2 t-shirts af et helt andet mærke!!! Man bliver snydt på den side!
Date of experience: June 2, 2023
MO
I entered the store with my friends…
I entered the store with my friends some who are french and two of my friends were black. While our french friends were looking around we were waiting for them and just talking when an employee came up to us and asked if we needed looking for anything. We then responded by saying no we are just looking. Then she rudely replied by saying “It doesn’t look like you are looking.” Then we said we are waiting for our friends because they were looking at stuff. Then she just looked at us rudely along with her male co worker. We then left the store because we were very uncomfortable. If I was able to rate it a zero on this I WOULD! thanks:)
Date of experience: April 6, 2023
m
I asked for a product in Europe
I asked for a product in Europe. They said between 5 to 7. It was so fast days but i believed because I PAYED 25€ JUST FOR THE SHIPPING. But this was not the worst, after 20 days of waiting, they send me a message that I SILL NEED TO PAY 35€ FOR TARIFF, that noone told me before and if they told me it was in super little letter. They should make shure you get the full price before you start with the hole adventure.
Date of experience: February 23, 2023
DG
Ordered shoes size 10
Update: they finally reached back out and fixed the issues and made things right! Ordered shoes size 10, received sandals size 11s Contacted customer service, emailed and called, no response, it’s been a week and still no answer. Don’t order from them.
Date of experience: January 12, 2023
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