Review summary

Zest Car Rental is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A Trustworthy company.

I have used the company many times and have always found them to be reliable and trustworthy,

PR
Great customer service

Great customer service, good price on a Hertz car and a brand new vehicle. Easy collection and drop off in Dublin. Will definitely use Zest again.

Great customer support

The booking process was intuitive and customer support when I had a query over return of the security deposit was prompt and friendly. The local rental company Fontana that Zest use in Cyprus was excellent.

I always use Zest for my car rental…

I always use Zest for my car rental bookings as they are so helpful if you do happen to have queries or issues occur. I needed a late change of dates as my husband suffered an injury and needed an operation but this was all dealt swiftly and with a refund for unused dates. I also always use Centauro cars in Alicante airport via Zest as the cars are always really good.

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All reviews

999 total β€’ Write a review

Showing 31 - 40 of 995 reviews
JS
4 out of 5 stars

Good value for money car rental

Efficient pickup from airport. Car supplied was up to expectations. Return of car was fast and efficient. One reservation Office hours at Carcassonne could be a bit restrictive. It worked well for us due to our flight times.

Date of experience: July 7, 2025

jD
5 out of 5 stars

Zest provided a great rental option

Zest provided a great rental option with a company that was clear, honest and met all of my expectations of a good reliable trustworthy car rental company.

Date of experience: July 7, 2025

CB
5 out of 5 stars

Unfounded scepticism - great service

I must admit was a little sceptical at how Zest could offer such a good deal over booking with the named car hire company (Alamo) directly, but I should have had no worries. The procedure to pick up the car from Orlando airport was stress free as was dropping it off. All round it was a great experience using Zest and I wouldn't hesitate to use them again.

Date of experience: July 7, 2025

GS
5 out of 5 stars

Used Zest several times now and I trust…

Used Zest several times now and I trust them. Their service is very good and reliable and whilst I’ve never had any issues I feel if I did they would be there to help me.

Date of experience: July 6, 2025

MJ
1 out of 5 stars

I am writing to formally raise a…

I am writing to formally raise a complaint regarding our recent rental experience, which was significantly mishandled on your end and resulted in additional, unjust charges totaling €66, as well as considerable stress and inconvenience. We were charged an unexpected €33 fee due to a flight delayβ€”something completely outside of our control. More concerning, however, is that despite receiving confirmation from Zest that our early check-out was arranged with the local rental provider, we arrived to find that no such communication had taken place. This breakdown in communication not only led to extra costs but also created a high-risk situation where we could easily have missed our flight, had there not been someone available at the rental desk by chance. Zest confirmed all arrangements had been made, yet clearly failed to follow through. This experience reflects a serious lapse in service and reliability on your part. We relied on your assurance and were let down at every step. Given the poor handling of this rental and the extra financial burden caused entirely by your team's failure to communicate with the rental provider, I am requesting a full refund of the Β£90.00 we paid for the rental. Anything less would be unacceptable in light of the circumstances.

Date of experience: July 6, 2025

PN
1 out of 5 stars

Absolutely useless and dishonest

Absolutely useless. Made a booking. Get an email next day saying they can’t confirm booking. Try to rebook me for more money with another rental company, far more poorly reviewed, and want to charge for extras they didn’t previously charge for.

Date of experience: July 6, 2025

C
5 out of 5 stars

Trouble free rental

Received great communication from the customer service team. The car rental was trouble free and as described. Have used Zest before and never experienced an issue, which is what you want when hiring a vehicle abroad. Will use again on my next trip.

Date of experience: July 4, 2025

TC
5 out of 5 stars

A good service

We have been hiring cars in Europe for more than 20 years and I must say that our experience with Zest was one of the best we have ever had. The booking process, pick-up and drop-off all went very smoothly. Particularly welcome was the absence of the hard sell of insurance at the pick-up desk. We booked a Ford Tourneo as we needed to accommodate 5 adults and their luggage. It was a good choice although the linking to the satnav display took a little time to master!

Date of experience: July 4, 2025

MA
5 out of 5 stars

Great company to book your hire car…

Great company to book your hire car simple affordable and trustworthy i look forward to booking again

Date of experience: July 4, 2025

MO
5 out of 5 stars

Top car rental company

I have booked with Zest for a trip to Cornwall for the past two years. Cheaper than booking directly with the rental companies at Newquay airport. Easy, stress free and reliable. Will definitely book with Zest again

Date of experience: July 4, 2025

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