ZampleBox

3.558 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.558 out of 5 stars
Great
5 out of 5 stars
589
4 out of 5 stars
41
3 out of 5 stars
22
2 out of 5 stars
35
1 out of 5 stars
313
1,000 reviews in total

Review summary

ZampleBox has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Do not recommend signing up here

This is my review as a customer for about 1 and a half years. Juice quality is really good. But unfortunately there a so...Read more

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Love the product but…

Love the product. Love how I don’t have to think about it, it just comes. However, I have been trying to contact their c...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolutely zero customer service

Like so many, I'd give zero stars if possible. My order had been "Awaiting Fulfillment" for two weeks, so I contacted t...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great company

Zamplebox has always been great to me. Sometimes the boxes come a bit slow but for the most part, i like them.

0
0
🔥 High engagement

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almost 5 years ago
5 out of 5 stars

This is such an awesome company

This is such an awesome company! I look forward to getting my box each month. Quality vape liquids and awesome variety.

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almost 5 years ago
5 out of 5 stars

I absolutely love³ ZAMPLEBOX

I absolutely love³ ZAMPLEBOX! Great selections and the monthly subscription is phenomenal. They know exactly how to look out for what you like and what you dislike. Would reccomend to anyone.

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Peter Dorahy
Peter Dorahy
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent Company to Deal With

I have been receiving the zamplebox vapes - 12 at a time for the last approximately 4 years. Occasionally I get one that is too sweet for me but the system works very well 99% of the time (the times where it doesn’t are probably my fault anyway for not listing enough of my like/dislike flavours). I am based in Australia, even with the postage the vapes are cheaper than what the crooks down here are trying to charge (without the nicotine). Over the 4 years I have occasionally received a couple of vapes where the juice bottle has broken (mainly the old glass square bottles) but I would just tell zamplebox and they would always offer me a credit off the next order even though it isn’t zamplebox’s fault as its just through rough postal handling not because of the packing. So based upon my 4 years as a customer I would have to honestly say that this is a very reputatible company who offer very good customer service and a good price and who have never let me down - I dont know what else a person could ask of a company

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almost 5 years ago
5 out of 5 stars

Great company to do business with and fantastic Nic-Salts.

Great company to do business with and the flavors are pretty amazing so far. I vape the nic-salts which can be costly from most retailers but from here, the prices are 5 stars all the way.

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almost 5 years ago
4 out of 5 stars

3 Years Of Awesome

I’ve been using ZampleBox for three years. Never once have they let me down. I’ve not only received subscription boxes from them but have also ordered hardware (in the past they sold mods, tanks, and coils) as well as juice. One occasion I received someone else’s monthly box, which means a different flavor profile (which definitely was not compatible with mine), and they replaced the box. Once I got a mix up on hardware, and they replaced that as well. Their customer service is an amazing model of how businesses should preform to keep return customers. I only gave it a 4 out of 5 because I am disappointed with the website, it’s not easy to navigate, and what I mean by that is that when I’m shopping through the juices, I can’t run a search for particular brands or flavor names, it just shuttles me back to the same page. Other than that, I would have given a 5 out of 5 because these guys are amazing!

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EJ
EJ
1 reviews
almost 5 years ago
5 out of 5 stars

Great experience, awesome service

Great experience. I got to try some flavors that I normally wouldn't consider. Everything shipped extremely fast and was able to save a lot of money compared to purchasing each bottle individually.

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Kelli Mae Alm
Kelli Mae Alm
1 reviews
almost 5 years ago
5 out of 5 stars

Really Enjoyed December's ZampleBox

Really Enjoyed December's ZampleBox. Me & Husband Split The 12 Bottle Box. I Love Ice/Freeze...Him Not So Much. Lol. Can't Wait For January's ZampleBox!! Thanks For Awesome Vape Juices, Kelli & Brent Alm Corydon,Indiana

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almost 5 years ago
5 out of 5 stars

Wow!

Wow! A co-worker recommended Zample Box, and I had a coupon so I thought I would give it a try. When my first box came in I couldn't believe it. I was expecting lower quality or flavors because of the price and I got the exact opposite! Great flavor, great variety, great price, and fast shipping. I am beyond impressed.

Helpful?
Don Iams
Don Iams
1 reviews
almost 5 years ago
5 out of 5 stars

Don’s Review

Fabulous service. I will be a lifelong customer no question about it!

Helpful?
Brett S
Brett S
1 reviews
almost 5 years ago
1 out of 5 stars

Have had a horrible experience with…

Have had a horrible experience with this company. Weren’t willing to offer any help other than a 30% off my next box, which doesn’t help because I’m not ordering again after this experience. Their customer service is a joke too. Just bot-like responses that are copy pasted from their website.

Helpful?
almost 5 years ago
5 out of 5 stars

Any time that I had something happen…

Any time that I had something happen with one of my bottles there very eager to fix the problem.

Helpful?
Jim P Freed
Jim P Freed
1 reviews
almost 5 years ago
5 out of 5 stars

Great service

Great service. Personal profile is awesome. Generally get sent juice that I like.cool way to find new flavors without spending $20+ for bottle you can't vape

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almost 5 years ago
5 out of 5 stars

I have been with Zamplebox since their…

I have been with Zamplebox since their beginning. They were awesome back then & they have only gotten better over the years. The convenience of being shipped a variety of quality juices every month is what has kept me coming back for more.

Helpful?
almost 5 years ago
5 out of 5 stars

Quick shipping

Quick shipping, huge options, awesome customer support, and great value, if I could rate it higher I would!

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T Brown
T Brown
1 reviews
almost 5 years ago
5 out of 5 stars

Totally Awesome

Tried placing an order using coupon code on website. For whatever reason it wouldn't allow. So, I called to place order over the phone. I explained to Jyke the issue I was having on the website. After verifying my attempts at purchase, he actually compt my whole purchase order.. HOW COOL IS THAT!

Helpful?
Kat
Kat
1 reviews
almost 5 years ago
3 out of 5 stars

USE AT YOUR OWN RISK

I cancelled a month ago, and they have charged me another month since then. Finally got a refund after a battle... My husband has cancelled due to the extremely long wait times to simply receive the package.. up to a month after being charged.. WILL NEVER BE USING AGAIN!

Helpful?
Tina Sharbutt
Tina Sharbutt
1 reviews
almost 5 years ago
5 out of 5 stars

Have fun with the flavor reviews

Have fun with the flavor reviews. Also the individual on the other end of customer services is doing good always been able to help thanks

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almost 5 years ago
5 out of 5 stars

Amazing everything not a complaint at…

Amazing everything not a complaint at all never

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Rebecca Hurst
Rebecca Hurst
1 reviews
almost 5 years ago
5 out of 5 stars

Will be returning for more.

The delivery was very quick and efficient. They sent cute stickers and a pleasant holiday note. I will definitely suggest them to my vaping friends.

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Jacob Lindley
Jacob Lindley
1 reviews
almost 5 years ago
5 out of 5 stars

My box arrived quickly and I absolutely…

My box arrived quickly and I absolutely loved all of the flavors that were selected for me.

Helpful?

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