Review summary

Yuno Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

M
Meher Support today

Meher, the Agent I spoke with over the phone understood my request straight away and immediately provided support. Very knowledgeable and kind, the explanations provided were clear and easy to grasp. Thank you

JS
Awful customer service

Awful customer service, they started to take money from me on a day in the month that definitely didn’t suit me, refused to change the date. Took no responsibility for the mix up in dates, blamed me and the told me they will charge me €100 if I go to another provider. Avoid this bunch at all costs !

MR
Yuno kept charging even after switching…

Yuno kept charging even after switching and bills were generated and still not able to resolve that issue and they debit money in advance and hard to get back the money

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
MM
5 out of 5 stars

Yuno easy to deal with

Yuno easy to deal with, no issues

Date of experience: February 22, 2024

AO
5 out of 5 stars

Very good talker explained how to read…

Very good talker explained how to read meter easy overall very helpful and sorted all my queries thanks

Date of experience: February 22, 2024

AP
4 out of 5 stars

Lauryn was excellent to deal with

Lauryn was excellent to deal with. Very polite / friendly. Waiting time is long though

Date of experience: February 22, 2024

D
5 out of 5 stars

Efficient and polite CSR.

Efficient and polite CSR.

Date of experience: February 21, 2024

S
5 out of 5 stars

Good customer service

Called customer service today and got through to Lauryn after only a short wait. She was very friendly and helpful.

Date of experience: February 21, 2024

ra
3 out of 5 stars

How can I get a printable bill this…

How can I get a printable bill this company

Date of experience: February 21, 2024

J
4 out of 5 stars

Employees who make a difference

Waited a half an hour to get to talk to Yuno representative. I was annoyed with Yuno’s method of charging and the lack of a bill. Richard was extremely helpful and went through the process with me including the downloading of the app again while he stayed on line. Yuno I hope appreciate this member of staff.With that in mind I hope not to have to contact him again.

Date of experience: February 20, 2024

MS
5 out of 5 stars

Just spoke with Lauryn

Just spoke with Lauryn, super helpful and efficient. No long waits on hold. Overall very happy.

Date of experience: February 20, 2024

JK
5 out of 5 stars

App is great!

App is great, it's easy to use and understand. It's great being able to see what you're paying every week and month for electricity. I joined a few months ago now and have no complaints!

Date of experience: February 20, 2024

AC
1 out of 5 stars

Absolutely no communication from this…

Absolutely no communication from this company when trying to sign up.They say they will call back but they don’t,they lie that they tried.These are absolute chancers.Stick with a proper respectable company.

Date of experience: February 20, 2024

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