Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
SP
5 out of 5 stars

Very freindly helpful understanding…

Very freindly helpful understanding considerate advisor

Date of experience: March 18, 2025

VV
5 out of 5 stars

Long wait to get through but the…

Long wait to get through but the adviser Lisa was lovely and helped me straight away

Date of experience: March 18, 2025

JI
5 out of 5 stars

Amazing lady janette helped me with…

Amazing lady janette helped me with what I need and more , really had time and patience well done her

Date of experience: March 18, 2025

S
1 out of 5 stars

Awful greedy company

Awful greedy company. My bill for a 2 person household is £1217.00 a year. Up 34% from last year! There’s nothing we can do about it, like shooting fish in a barrel😡

Date of experience: March 17, 2025

K

Kim

US

5 out of 5 stars

Lovely lady called Abby was helping me…

Lovely lady called Abby was helping me out today with my refund and arrange new weekly payments agreement! Very understanding and polite!

Date of experience: March 17, 2025

IB
5 out of 5 stars

Very helpful and they called me back on…

Very helpful and they called me back on time ,credit to Yorkshire water🤙

Date of experience: March 17, 2025

MD
5 out of 5 stars

All sorted and quickly

Not too long a wait for call to be answered compared to other services. Problem resolved quickly.

Date of experience: March 17, 2025

A
1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company. Shooting prices up by 33% in times of hardship. If I could switch to another water company I would..... But guess what.... YOU CAN'T!!!!! No excuses or customer support feedback will cut this.... Vile company. It's nice to see the CEO was able to pay himself just short of a £1m bonus last year.

Date of experience: March 17, 2025

CB
5 out of 5 stars

Excellent service

Excellent service, friendly and efficient, very helpful . She talked me through everything from start to finish with a great result

Date of experience: March 17, 2025

KJ
5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided. My issue has been resolved. Thank you.

Date of experience: March 17, 2025

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