Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
F
5 out of 5 stars

The company response is very satisfactory …

The company response is very satisfactory

Date of experience: April 6, 2025

B
5 out of 5 stars

Excellent

Great services,Easy to reach and always solved.

Date of experience: April 6, 2025

Fo
5 out of 5 stars

Thank you for your professionalism.

The customer service advisor Sam was caring and considerate.

Date of experience: April 6, 2025

MY
5 out of 5 stars

One of the best advisors I've spoke to in a long time

Advisor was polite, she listened carefully , didn't have to explain twice as she got the situation straightaway. She gave me all options and why they suited me to tailor for my family, she was clear , didn't over talk and had all the answers I'm glad ti have spoken to thus advisor as she seemed really experienced in her role ,not many advisors about like her, credit to yorkshire water , well done !

Date of experience: April 5, 2025

AS
5 out of 5 stars

It’s was great experience

It’s was great experience

Date of experience: April 5, 2025

SM
5 out of 5 stars

Nikki answered my query really quickly…

Nikki answered my query really quickly and was able to give me current and accurate information. My elderly mother was also offered a delivery of bottled water too.

Date of experience: April 5, 2025

SG
5 out of 5 stars

Great customer service

Very helpful and informative on the phone. Thank you Jeannette.

Date of experience: April 5, 2025

LD
5 out of 5 stars

Great profissional attendance

Great profissional attendance. I had all orientation needed. Thank you

Date of experience: April 5, 2025

A
5 out of 5 stars

Excellent customer service

Ref -19123456 8340048 Spoke with Jannat at yorkshire water great customer service, Was very afficent in helping me with my queries. Also helped in how I might able to reduce my bill

Date of experience: April 5, 2025

M
5 out of 5 stars

Lovely service as always

Lovely service as always. Fast and friendly resolution.

Date of experience: April 5, 2025

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