Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over Β£200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

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All reviews

1,000 total β€’ Write a review

Showing 711 - 720 of 996 reviews
T
1 out of 5 stars

31.8% price increase

31.8% price increase for water and your brasen enough to ask for my feedback!πŸ˜‚πŸ˜‚πŸ˜‚

Date of experience: April 10, 2025

NT
5 out of 5 stars

I contacted Yorkshire water through…

I contacted Yorkshire water through Facebook and Hazel was truly amazing she sorted my problem out immediately! To Hazels boss give her a pay rise πŸ‘

Date of experience: April 10, 2025

C
5 out of 5 stars

Donna from customer services was amazing 🀩

Donna from customer services was exceptional, five stars from me!!! Also Joanne was kind and extremely helpful πŸ‘Œ big thank you to Yorkshire Water for helping my disabled/housebound friend

Date of experience: April 10, 2025

S
1 out of 5 stars

I’d give 0 if I could

I’d give 0 if I could. Roadworks outside my home loud shaking the house. On the phone now, it told me 25 minutes wait time. I’ve been sat here an hour, brilliant.

Date of experience: April 9, 2025

FH
4 out of 5 stars

Amy was great!

If I could have spoken to someone quicker, I'd have given 5 stars. Amy was very good; she was polite, efficient, listened well and resolved my problem straight away.

Date of experience: April 9, 2025

PB
5 out of 5 stars

Very good customer service πŸ˜„

Very good customer service πŸ˜„

Date of experience: April 9, 2025

LK
5 out of 5 stars

Spoke to Vicky excellent service really…

Spoke to Vicky excellent service really helped with my circumstances and put me at ease. Big thank you to Vicky

Date of experience: April 9, 2025

RP
5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff - able to resolve query so quickly

Date of experience: April 9, 2025

MM
5 out of 5 stars

Great service!

My query was dealt with by a fantastic member of staff, he was helpful, informative and very professional. Many thanks Kai.

Date of experience: April 8, 2025

SB
5 out of 5 stars

The lady was very helpful

The lady was very helpful, polite and friendly. Sorted out everything for me straight away. We also had a laugh over the phone during our phone call which is great customer service πŸ˜€ Would give a 5 🌟

Date of experience: April 8, 2025

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