Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
BC
5 out of 5 stars

Highly recommend Yorkshire water very…

Highly recommend Yorkshire water very pleasant professional service thank you for a great help with my enquiry very happy

Date of experience: July 16, 2025

SO
5 out of 5 stars

Great customer support

Great customer support, prompt and timely response to issues, I have just had a really pleasant experience with them.

Date of experience: July 16, 2025

SB
5 out of 5 stars

Very helpful man and polite

Very helpful man and polite. Sorted very quickly. Waited a while for phone to be answered. But that was expected.

Date of experience: July 16, 2025

MR
5 out of 5 stars

Moving Home

Very easy online form to fill in for moving home with email confirmation received straight away with remaining balance owing to be paid. Stress free thanks very much!

Date of experience: July 16, 2025

ac
2 out of 5 stars

Shareholders smell like the sewage you've infected our rivers with!

2 drains outside my house have been blocked for some time. I have reported the one outside my house (8. Railway Street) and yet it remains blocked! I hope that what has happened to Thames Water, happens to you too! The sooner the Water boards are nationalised, the better!

Date of experience: July 15, 2025

C
5 out of 5 stars

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and understanding

Date of experience: July 15, 2025

S
4 out of 5 stars

Effecient

The only problem was the 12 minute wait, which is not that bad nowadays. When answered they were very efficient and pleasant

Date of experience: July 15, 2025

MM
5 out of 5 stars

Did good for us water

Did good for us

Date of experience: July 15, 2025

CC
5 out of 5 stars

We have been with Yorkshire water for…27 years

We have been with Yorkshire water for a number of years,and not once have we experienced any problems, thankyou.

Date of experience: July 15, 2025

AR
5 out of 5 stars

They have very hard and good working to…

They have very hard and good working to help everyone one thanks for helping me

Date of experience: July 15, 2025

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