Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
DL
5 out of 5 stars

The staff handled my queries super

The staff handled my queries super That gives me a big relief

Date of experience: July 16, 2025

M
1 out of 5 stars

I was on the phone trying to give you…

I was on the phone trying to give you details of the new Tennant but nobody answered the online didn't give option to let you know her details

Date of experience: July 16, 2025

JE
5 out of 5 stars

Quick and simple problem sorted

Quick and simple problem sorted

Date of experience: July 16, 2025

A
5 out of 5 stars

Water yousage

Aasam was very helpful answered all my questions and a few more well done

Date of experience: July 16, 2025

MP
5 out of 5 stars

Excellent service great customer care…

Excellent service great customer care resolved issue efficiently with a nice friendly approach

Date of experience: July 16, 2025

PJ
5 out of 5 stars

Complicated business moving into a flat…

Complicated business moving into a flat when Managing Agents are not efficient. We asked them before our move (in March) for details about water supply. We contacted you online this morning and everything was sorted in 13 mins. Well done

Date of experience: July 16, 2025

MB
5 out of 5 stars

Very informative and 538054200020000

Very informative and 538054200020000

Date of experience: July 16, 2025

BR
5 out of 5 stars

All fine except Reference number here…

All fine except Reference number here ends in 4 zeros and Bill letter ends in 5 zeros. Please assure me which one is correct MR R

Date of experience: July 16, 2025

LL
5 out of 5 stars

Simple and easy to use online system…

Simple and easy to use online system to update your records. Wish all Companies were that easy

Date of experience: July 16, 2025

CW
4 out of 5 stars

clear and efficient website

clear and efficient website, easy to complete

Date of experience: July 16, 2025

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