Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
LA
5 out of 5 stars

I got to speak to a human! Yay!

I got to speak to a human! The service was quick and easily accessible.

Date of experience: July 15, 2025

c
5 out of 5 stars

Straight to the point

Straight to the point. Calm energy over the phone. Got my enquiries resolved efficiently. Nice customer support. Thank you.

Date of experience: July 15, 2025

DC
5 out of 5 stars

The ease of notifying you my intention…

The ease of notifying you my intention of moving house.

Date of experience: July 15, 2025

N
5 out of 5 stars

Great service and knowledgeable staff!

Great service and knowledgeable staff!

Date of experience: July 15, 2025

PH
5 out of 5 stars

Thank you Yorkshire Water.

I received my new annual statement but as my circumstances had changed re my wife going into care I wanted to know if my payments could be lowered. The lady I was talking to was so helpful and informative that I could understand everything she was saying and my annual bill was reduced to a more affordable situation. Thank you Yorkshire Water.

Date of experience: July 15, 2025

gh
5 out of 5 stars

Quality service

Never had a problem with them

Date of experience: July 15, 2025

LB
5 out of 5 stars

Brilliant service

Everything when brilliantly.

Date of experience: July 15, 2025

AH
5 out of 5 stars

Best customer care line with positive…

Best customer care line with positive response and positive behaviour reaching out of the way to helping out thanks

Date of experience: July 15, 2025

vp
5 out of 5 stars

Friendly staff very knowledgeable.

Friendly staff very knowledgeable.

Date of experience: July 15, 2025

jn
5 out of 5 stars

easy to use and quick responce

easy to use and quick responce

Date of experience: July 15, 2025

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