Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
j
3 out of 5 stars

Recently left the Yorkshire water area

Recently left the Yorkshire water area, all done online, would have liked to have had the opportunity to add a meter reading for accuracy. Yorkshire water is a private monopoly, they could be brilliant or rubbish and you have no alternative, it's pointless being privately owned as it has no competition and ofwat is toothless, it provides a water supply and removes waste and sends billions in dividends to investors

Date of experience: July 17, 2025

GS
5 out of 5 stars

Great customer service and fantastic…

Great customer service and fantastic customer focus

Date of experience: July 17, 2025

KW
5 out of 5 stars

Moving Home in Yorkshire

Excellent online service from Yorkshire Water. We are moving house within Yorkshire and the website was clear, easy to follow and the process was completely painless. Well done Yorkshire Water!

Date of experience: July 17, 2025

SR
5 out of 5 stars

Excellent service

Excellent service very polite friendly

Date of experience: July 17, 2025

MM
5 out of 5 stars

it was easy to do good service

it was easy to do good service

Date of experience: July 17, 2025

MS
1 out of 5 stars

Only got a meter 3 months ago used next…

Only got a meter 3 months ago used next to no water and been ripped off for other charges. Disgusting.

Date of experience: July 17, 2025

JB
5 out of 5 stars

Efficiently resolved my query.

Friendly, efficient advisor.

Date of experience: July 17, 2025

PN
5 out of 5 stars

Excellent

Very easy to transfer after moving house.

Date of experience: July 17, 2025

GL
5 out of 5 stars

Very helpful, for a change.

The advisor I spoke to was very helpful and understanding. She understood my current situation and guided me through what to do next,such as sending certain proof etc.

Date of experience: July 16, 2025

PG
5 out of 5 stars

Julie thank you.

From the very beginning she was incredibing helpful understanding, support understanding me through my situatnion. She galeria me the contact details I niejeden. Julie thank you.

Date of experience: July 16, 2025

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