Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total • Write a review

Showing 261 - 270 of 996 reviews
c
5 out of 5 stars

Very nice people and very polite and…

Very nice people and very polite and helpfull

Date of experience: June 30, 2025

EJ
5 out of 5 stars

Easy and simple to arranged perfect…

Easy and simple to arranged perfect solution

Date of experience: June 30, 2025

AC
5 out of 5 stars

Really helpful on the phone

Really helpful on the phone, polite and resolved my issues quickly

Date of experience: June 30, 2025

c
5 out of 5 stars

Really easy to register property to…

Really easy to register property to enable me set up new account. Thanks

Date of experience: June 30, 2025

PR
5 out of 5 stars

Excellent service and problem solved straight away

Excellent service job well done

Date of experience: June 30, 2025

JL
4 out of 5 stars

No issues

No issues. Easy to deal with recently but I’ve not really had any huge problems

Date of experience: June 30, 2025

MW
5 out of 5 stars

Excellent customer service

The customer service was excellent during my call today. My issue was in getting an external leak sorted which is taking a long time due to availability of tradesmen, plumbers, groundwork and engineers. Yorkshire water were very helpful and set me on the right track to resolve matters.

Date of experience: June 30, 2025

RD
5 out of 5 stars

Very helpful and polite

Very helpful and polite

Date of experience: June 30, 2025

CE
5 out of 5 stars

Ease of contact and clear website instruction

Customer services really good. Great easy to use website.

Date of experience: June 30, 2025

SU
5 out of 5 stars

Very nice experience flexible payments…

Very nice experience flexible payments and adjustable way of paying

Date of experience: June 30, 2025

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