Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 241 - 250 of 996 reviews
AW
5 out of 5 stars

Very good experience with Yorkshire Water

Very good experience with my call to Yorkshire Water today. Got through quickly. Helpful lady who listened to my issue and was helpful in finding a solution.

Date of experience: July 1, 2025

HD
5 out of 5 stars

Never any problems!

Yorkshire water have always been very helpful and never encountered any issues with their service.

Date of experience: July 1, 2025

vz
5 out of 5 stars

Very easy to change details

Very easy to change details

Date of experience: July 1, 2025

MS
5 out of 5 stars

Once again had great customer service…

Once again had great customer service from Yorkshire Water . Can't fault them and my query was easily solved.

Date of experience: July 1, 2025

AS
5 out of 5 stars

Clear, polite, friendly and prompt advice.

Clear, polite, friendly advice. No waiting around and no unhelpful jargon. Asked appropriate questions, and briefly explained outcomes, with the opportunity to expand if requested.

Date of experience: July 1, 2025

ED
5 out of 5 stars

easy switch when moving

easy, quick, and painless process

Date of experience: July 1, 2025

MW
5 out of 5 stars

Very helpful and present .

Very helpful and present .

Date of experience: July 1, 2025

MR
5 out of 5 stars

No fuss, easy to use

Straightforward process for setting up payment and closing the account, with little fuss involved. Consistent payments came out my account and didn't need to touch it once it was set up. Very reliable and low maintenance.

Date of experience: July 1, 2025

D
4 out of 5 stars

Though I had to wait a short time to…

Though I had to wait a short time to get through my query was dealt with very efficiently

Date of experience: July 1, 2025

GC
5 out of 5 stars

I was dealt with quickly professionally…

I was dealt with quickly professionally and with a friendly person

Date of experience: July 1, 2025

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