Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total • Write a review

Showing 201 - 210 of 996 reviews
JA
5 out of 5 stars

Never had an issue with Yorkshire…

Never had an issue with Yorkshire water. The website is easy to navigate. We get informed of any works intended nearby.

Date of experience: July 4, 2025

CM
5 out of 5 stars

really easy to use

really easy to use made an account fairly quickly and set up my water bill payments in just a few minutes. looking forward to contacting yorkshire water for a meter reading for the most accurate bill.

Date of experience: July 4, 2025

ME
5 out of 5 stars

Perfect service from Yorkshire water no…

Perfect service from Yorkshire water no messing around everything done in a matter of minutes . Very pleased with everything

Date of experience: July 4, 2025

PM
5 out of 5 stars

Extremely Helpful

The lady was extremely helpful, very understanding of my financial situation

Date of experience: July 4, 2025

LS
5 out of 5 stars

Top water always kept me up to speed…

Top water always kept me up to speed with offers

Date of experience: July 4, 2025

SP
5 out of 5 stars

Really helpful advisor on the phone

Really helpful advisor on the phone. Explained everything clearly and helped to sort our bill out for moving house.

Date of experience: July 4, 2025

HW
5 out of 5 stars

The person I spoke to was very helpful.

The person I spoke to was very helpful.

Date of experience: July 4, 2025

AF
5 out of 5 stars

Recently moved

Recently moved. Set up new account online without any problems. Very pleased.

Date of experience: July 4, 2025

RD
4 out of 5 stars

Easier to do online than on paper

Easier to do online than on paper

Date of experience: July 3, 2025

CP
5 out of 5 stars

Brilliant service

It didn’t take long for my call to be answered & the staff were so efficient & helpful in dealing with my query. Highly recommend their call handlers, they are a credit to the business.

Date of experience: July 3, 2025

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