Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Dealt with care

Dealt with care very professional with a lot of patience

a
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

Information provided by various external sources

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Contact info

All reviews

1,000 total • Write a review

Showing 191 - 200 of 996 reviews
BG
5 out of 5 stars

Excellent customer service…

Excellent customer service representative and a very straightforward service

Date of experience: July 5, 2025

AR
5 out of 5 stars

Great service

Easy to use website to set up new account and prompt response.

Date of experience: July 5, 2025

D

Dio

US

5 out of 5 stars

Easy to use website

Easy to use website, easy to register and get the property set up with direct debit

Date of experience: July 4, 2025

eb
3 out of 5 stars

Easy to set up

Easy to set up. However... I feel I am being charged too much.

Date of experience: July 4, 2025

la
1 out of 5 stars

don't understand the latest bill that…

don't understand the latest bill that has been sent

Date of experience: July 4, 2025

DS
5 out of 5 stars

Easy online portal for ending the…

Easy online portal for ending the contact/leaving the property. I received an email immediately afterwards with the amount that will be paid back into my account.

Date of experience: July 4, 2025

A
5 out of 5 stars

The staff attended to me professionally…

The staff attended to me professionally and answered my questions aptly.

Date of experience: July 4, 2025

DE
5 out of 5 stars

and told me

Nicky who I spoke to was very kind and helpful and told me about a scheme which I didn't know about which will be very beneficial to me.

Date of experience: July 4, 2025

NW
5 out of 5 stars

Great customer service

Great customer service

Date of experience: July 4, 2025

JS
5 out of 5 stars

So easy to close my account on line

So easy to close my account on line

Date of experience: July 4, 2025

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